jobs in HTC Global Services

HTC Global Services Hiring! Full Time Mulesoft Senior Platform Engineer in Selangor - Ricebowl

Mulesoft Senior Platform Engineer

HTC Global Services

Undisclosed

Full Time

Kuala Lumpur International Airport, Selangor

Share
Save

Working Location

  • Kuala Lumpur International Airport Selangor Malaysia

Job Description

Responsibilities

Job Description

About the Role:

We are seeking a highly motivated Mulesoft Senior Platform Engineer with 7+ years of experience in Mulesoft platform management or Mulesoft Flexgateway

Primary Skills

  • skills proficiency
  • Terraform expertise.
  • GitHub expertise.
  • OpenShift expertise
  • AWS basic knowledge   
  • Azure basic Knowledge
  • ITIL Process
  • Argo CI\CD

Secondary Skills

  • Experience in Mulesoft platform management or Mulesoft Flexgateway
  • Good level of experience with Authentication & Authorization mechanisms (API security standards and implementation (OAuth, OpenId))
  • XML, XSD, WSDL, WS-*, Java, JSON
  • Basic network skills: Virtual IPs, firewalls, LoadBalancer, etc
  • Certificate lifecycle
  • SOAPUI, Postman: User level skills.
  • Service Now
  • Linux

Roles And Responsibilities

  • Provide daily operations support and maintenance.
  • Analyze and resolve incidents within defined SLA timelines.
  • Handle escalated tickets from L2 support teams.
  • Manage platform capacity and performance to ensure availability, scalability, and optimal resource utilization.
  • Perform troubleshooting using logs, monitoring tools, and system diagnostics.
  • Conduct initial Root Cause Analysis (RCA) and recommend corrective actions.
  • Support deployment, release, and production change activities.
  • Manage service requests and operational support activities.
  • Ensure timely communication and status updates for assigned tasks and incidents.
  • Create and maintain operational documents, SOPs, and knowledge articles.
  • Identify recurring issues and drive continuous service improvement.
  • Develop and maintain automation scripts for repetitive operational tasks.
  • Support major incidents and assist in service restoration activities.
  • Participate in on-call or after-hours support when required.
  • Maintain compliance with operational processes, security, and audit requirements.
  • Provide knowledge transfer and guidance to junior support team members.
  • Proactively identify risks, blockers, and improvement opportunities within the support environment

Important Information

Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.

Learn More