Ad Astra Consultants Hiring! Full Time Network Operations Specialist in Federal Territory - Ricebowl

We're Hiring | NOC Engineer – Enterprise Operations (24×7)

Are you passionate about network operations, telecom technologies, and enterprise messaging platforms? We're looking for a NOC Engineer to join our Enterprise Operations team in Kuala Lumpur, Malaysia

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Location: Kuala Lumpur, Malaysia (Shift-base

d) Experience: 2–5 Yea

rs
Key Responsibiliti

es:
24×7 monitoring of enterprise platforms and operational dashbo

ards Incident management, troubleshooting, and first-line technical sup

port Monitor CPaaS, SMS, Voice, WhatsApp Business API (WABA), RCS, and Enterprise Messaging platf

orms Manage incidents, escalations, and SLA compli

ance Coordinate with engineering teams, telecom operators, and custo

mers Perform operational health checks, shift handovers, and repor

ting
What We're Looking

For:2–5 years of experience in Enterprise NOC, Telecom Operations, CPaaS, Messaging, Voice, or IT Opera

tionsStrong troubleshooting and analytical s

killsExperience working in a 24×7 rotational shift enviro

nmentExcellent communication and stakeholder coordination s

killsAbility to perform under pressure during critical inci