YOTEL Hiring! Full Time Executive Housekeeper in Federal Territory - Ricebowl

NEW OPENING: YOTEL Kuala Lumpur - opening Q*************.

We are on the search for a passionate, dynamic and charismatic individual to join us at YOTEL Kuala Lumpur as Executive Housekeeper.

This is a fantastic opportunity for someone looking for a new challenge in a hands-on role. You’ll also need to live and breathe our values; be Creative by being playful and inspiring. Being Geniune by always being true to who we are, and by being Smart by delivering results in a clever and effective way.

YOTEL Kuala Lumpur

YOTEL Kuala Lumpur, our first hotel in Malaysia, will be situated in the capital’s Central Business District. Featuring 290 rooms, the hotel will showcase YOTEL’s latest features including the brand’s signature robotic concierge, motorised SmartBeds, and fully integrated technologies for which YOTEL is known.

Guests will have access to the brand’s multi-functional dining and co-working space – a 24-hour fitness centre, a Grab + Go snack station, and meeting hubs that can be used to network and relax. Guests, visitors of the hotel and locals will also have access to a rooftop pool and bar offering views of the city skyline.

About the role

As the Executive Housekeeper for YOTEL Kuala Lumpur you will be responsible for overseeing all aspects of the housekeeping department, ensuring that guest rooms, public areas, and back-of-house spaces are maintained to the highest standards. This role requires strong leadership, excellent attention to detail, and the ability to create an atmosphere of teamwork and professionalism.

The Executive Housekeeper will serve as a key member of the hotel senior management team and have a major part in the people culture.

More specifically, responsibilities will include the following:

• Manage daily operations of the housekeeping department, including rooms, public areas, and laundry.
• Lead, train, and motivate a team of housekeeping supervisors, room attendants, and support staff.
• Develop and implement cleaning procedures, quality standards, and productivity goals.
• Conduct regular inspections of guest rooms and public areas to ensure exceptional cleanliness.
• Manage inventory of cleaning supplies, linens, and equipment, ensuring cost-effective usage.
• Create staff schedules and manage staffing levels based on business needs.
• Work closely with the Front Office and Maintenance teams to coordinate room readiness.
• Handle guest complaints or requests promptly and professionally.
• Ensure compliance with health, safety, and hygiene standards.
• Prepare departmental budgets and monitor expenses.

The skills we are looking for are:

• Previous experience in a managerial level role, preferably with 3-5 years as an Assistant Executive Housekeeper in a larger property or Executive Housekeeper of a similar size property
• Hotel opening experience would be an advantage, but not essential.
• Excellent attention to detail and high standards of cleanliness.
• Ability to manage budgets, inventory, and operational procedures.
• Strong communication and organizational abilities.
• Ability to work under pressure and adapt to changing priorities.

About YOTEL

With 23 properties in sought-after locations globally, YOTEL is for people on the move. People who are experiencing, doing and achieving; Non-Stop. From buzzing cities to bustling airports YOTEL exists to challenge the status quo of the hospitality industry and deliver a different experience for guests through smart design, creative technology and awesome people. YOTEL is the pit stop for the Non-Stop.