Ibis Melaka Hotel Hiring! Full Time Sales Manager in Melaka, Earn up to MYR 3,400 - Ricebowl

Key Responsibilities

• Develop and implement sales strategies to achieve room nights, banquet, and meeting revenue targets.
• Identify, secure, and manage new and existing corporate and government accounts.
• Conduct regular sales calls, client visits, networking events, and presentations.
• Build strong relationships with government ministries, agencies, GLCs, corporations, travel agents, and key decision-makers.
• Prepare and negotiate corporate contracts, government quotations, and rate agreements.
• Generate new business opportunities through prospecting, cold calling, referrals, and market research.
• Maintain an accurate sales pipeline and update all sales activities in the system.
• Prepare weekly sales reports, monthly forecasts, and business plans.
• Collaborate with Front Office, Reservations, Revenue, KLSO and Food & Beverage teams to ensure smooth execution of client requirements.
• Represent the hotel at exhibitions, roadshows, networking events, and industry functions.
• Monitor competitors' activities, pricing, and market trends to identify new business opportunities.
• Achieve monthly and annual sales targets while maintaining high levels of customer satisfaction.

Requirements

• Diploma or Bachelor's Degree in Hospitality Management, Business Administration, Marketing, or a related field.
• Minimum 3 years of sales experience in the hospitality industry, preferably handling corporate and government segments.
• Proven experience in hotel room sales, meeting packages, and banquet sales.
• Strong network with corporate companies, government agencies, GLCs, or travel partners is an advantage.
• Excellent communication, negotiation, and presentation skills.
• Self-motivated with strong business development and relationship management skills.
• Able to work independently while contributing effectively as part of a team.
• Good analytical and organizational skills.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Familiarity with hotel PMS, CRM, or sales systems is an advantage.
• Possess a valid driving licence and own transportation for sales calls.
• Willing to travel within Malaysia when required.
• Preferred Skills
• Strong negotiation and closing skills.
• Excellent networking and relationship-building abilities.
• Results-oriented with the ability to meet sales targets.
• Strong time management and planning skills.
• Customer-focused with a professional attitude.
• Knowledge of the Malaysian hospitality and tourism market.

What We Offer

• Medical benefits.
• Staff accommodation (subject to availability).
• Duty meals.
• Uniform provided.
• Employee discounts within the Accor network.
• Training and career development opportunities.
• Opportunity to grow within an international hospitality brand.

Pay: From RM3,400.00 per month

Benefits:

• Free parking
• Maternity leave
• Meal provided
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person