We are looking for an Assistant Quality Manager to support quality operations, customer quality management, and continuous improvement activities.
Job Responsibilities:
- Lead and support Customer Quality Engineers (CQE) in handling customer complaints and quality issues
- Manage customer complaint investigation, root cause analysis, 8D reports, and corrective actions
- Oversee Outgoing Quality Control (OQC) activities to ensure products meet customer requirements before shipment
- Drive quality improvement initiatives to reduce defects and prevent recurrence
- Support internal, external, and customer audits
- Ensure compliance with quality standards and customer requirements
- Collaborate with Production, Engineering, and Supply Chain teams to resolve quality concerns
Requirements:
- Bachelor’s Degree in Engineering, Quality Management, Manufacturing, or related field
- Minimum 5 years of Quality Assurance / Quality Control experience in manufacturing environment
- Experience in customer complaint handling and OQC management.
- At least 2 years of team leadership / supervisory experience
- Strong knowledge in quality tools: 8D, RCA, CAPA, FMEA, SPCFamiliar with ISO 9001 / IATF 16949 is an added advantage
- Experience with SAP, Minitab, EngineRoom, or quality reporting systems is preferred
Pay: RM8,000.00 - RM10,000.00 per month
Application Question(s):
- Current monthly basic salary?
Education:
Language:
Work Location: In person