全职 Admin Executive 工作, 薪水 up to MYR 2,500, BookDoc Selangor 公司招聘中 - Ricebowl

Administrative Support:

• Manage and maintain office operations, including documentation, record-keeping, and correspondence.
• Prepare reports, presentations, and other business documents as required.
• Assist in coordinating meetings, scheduling appointments, and handling travel arrangements.
• Maintain inventory and procurement of office supplies and equipment.
• Support other departments with administrative tasks as needed.

Client Onboarding & Events:

• Assist in the planning, coordination, and execution of onboarding events for clients.
• Support the team in setting up event materials, presentations, and other necessary arrangements.
• Engage with clients during onboarding sessions, providing necessary information and assistance.
• Ensure post-event follow-ups and compile feedback for process improvements.

Customer Support & End-User Enquiries:

• Handle incoming inquiries from end users via phone, email, or other communication channels.
• Provide accurate and timely information regarding company services and platforms.
• Assist users with troubleshooting basic issues and escalate complex cases to the relevant department.
• Maintain records of user inquiries and resolutions to improve customer experience.

Requirements:

• Diploma/Degree in Business Administration, Management, or a related field.
• Proven experience in administrative roles, preferably in a corporate setting.
• Strong communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Customer-oriented mindset with problem-solving abilities.
• Willingness to travel occasionally for client onboarding events.

Preferred Skills:

• Experience in event coordination or customer service roles is a plus.
• Familiarity with CRM systems and digital tools for managing inquiries.
• Ability to work independently and as part of a team.
• Have basic knowledge using Canva or any editing apps is a plus.

Job Type: Full-time

Pay: From RM2,500.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion
• Professional development

Ability to commute/relocate:

• Petaling Jaya: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driving License (Required)

Work Location: In person