- Islandwide (Singapore) Singapore
Working Location
Job Description
Responsibilities
We are looking for a Restaurant Manager to lead our business. You are required to deliver quality menu and motivate ourstaff to provide excellent customer service.
Responsibilities:
· Coordinate daily Front of the House and Back of the House restaurant operations
· Deliver superior service and maximize customer satisfaction
· Respond efficiently and accurately to customer complaints
· Regularly review product quality and research newsvendors
· Organize and supervise shifts
· Appraise staff performance and provide feedback to improve productivity
· Estimate future needs for goods, kitchen utensils and cleaning products
· Ensure compliance with sanitation and safety regulations
· Manage restaurant’s good image and suggest ways to improve it
· Control operational costs and identify measures to cut waste
· Create detailed reports on weekly, monthly and annual revenues and expenses
· Train new and current employees on proper customer service practices
· Implement policies and protocols that will maintain future restaurant operations
Qualifications:
· Proven work experience as a Restaurant Manager
· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
· Strong leadership, motivational and peoples kills
· Proven customer service experience as a manager
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