Shop Floor Operations
Replenish merchandise to ensure shelves are well-stocked and products are available for customers.
Ensure price labels, promotional signage, and shelf labels are accurate and up to date.
Maintain store cleanliness, housekeeping, and safety standards.
Execute planograms, merchandising displays, and promotional setups according to company guidelines.
Conduct regular checks to identify and rectify out-of-stock item
Inventory & Stock Management
Receive and process deliveries accurately and promptly.
Handle heavy inventory-related tasks, including receiving, unloading, moving, and organizing stock safely and efficiently.
Monitor shrinkage
Ensure proper stock rotation using FIFO principles.
Process stock transfers, returns, and markdowns according to company procedures.
Operational Excellence
Ensure compliance with standard operating procedures and company policies.
Support loss prevention initiatives by maintaining stock accuracy and reporting discrepancies.
Assist with store opening and closing operational tasks.
Ensure equipment and fixtures are in good working condition and report maintenance issues promptly.
Support implementation of new operational initiatives and system rollouts.
Customer Support
Provide customer assistance by directing customers to products
Assist with cashier support during peak trading periods.
Maintain a welcoming and well-organised shopping environment.
Team Support
Work closely with store team members to achieve operational objectives.
Support promotional events, store renovations, and new store openings when required.
Assist in training new team members on operational processes.
Any other ad-hoc duties as assigned
About You
Good customer service and interpersonal skills.
Ability to handle store operations, stock management, and merchandising.
Proficiency in Microsoft Office and retail POS systems.
Willingness to work retail hours, weekends, and public holidays.