- 381 JOO CHIAT ROAD Central Region (Singapore) Singapore

Working Location
Job Description
Responsibilities
Customer Service
Responsible for delivering high level of Customer Experience in a Showroom setting
Excellent presentation and oratory skills
Providing exceptional customerservice and managing the clients journey
Handle customer inquiries,complaints professionally to ensure customer satisfaction according to LixilBrand Standard
Excellent persuasive and marketing skills
Store Operations
Actively organizing andmanaging the showroom reception area
Ensure all clients F2F, Phoneenquiry, emails are handled professionally and timely
Ensure that store opening andclosing process are executed according to SOP
Working with other departments or staff to ensure customersatisfaction
Monitoring processes and procedures to adhere to companystandards and policies
Reporting& Analysis
Assist in preparing weekly /monthly Sales and Traffic data.
Assist in executing promotionalcampaigns and marketing initiatives
Accomplish other reportingtasks or KPI’s as assigned by the Manager
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