- Kuala Lumpur Federal Territory Malaysia
Agrius IT Hiring! Full Time Sales Account Manager in Federal Territory - Ricebowl
Working Location
Job Description
Responsibilities
Company Description Agrius IT is a global provider of Third-Party Maintenance (TPM) services for data center infrastructure, including servers, storage, and networking equipment. The company focuses on cost optimization, maximizing return on investment, and supporting sustainable IT practices for organizations of varying sizes. With multi-brand expertise and Multi-Vendor Support (MVS), Agrius IT offers 24/7 technical assistance, flexible Service Level Agreements (SLAs), and access to a large inventory of spare parts. Its services help customers extend the life of End-of-Life (EOL) and End-of-Service-Life (EOSL) hardware without relying solely on OEM warranties. Acting as a single point of contact for hardware and software, Agrius IT delivers streamlined support contracts, post-warranty maintenance, lifecycle extension, and recycling solutions.
Role Description The Sales Account Manager is a full-time, on-site role based in WP. Kuala Lumpur. This role is responsible for managing and growing a portfolio of customer accounts, building long-term relationships, and ensuring customers receive timely and effective TPM and MVS solutions. Day-to-day responsibilities include identifying new business opportunities, generating and qualifying leads, preparing proposals and quotations, and conducting product and service presentations. The Sales Account Manager will collaborate closely with technical and operations teams to align customer requirements with service offerings, monitor account performance, and address customer concerns to maintain high satisfaction levels. The role also involves regular reporting on sales activities, forecasting, and contributing to sales strategies that support the company’s growth objectives.
Qualifications
Role Description The Sales Account Manager is a full-time, on-site role based in WP. Kuala Lumpur. This role is responsible for managing and growing a portfolio of customer accounts, building long-term relationships, and ensuring customers receive timely and effective TPM and MVS solutions. Day-to-day responsibilities include identifying new business opportunities, generating and qualifying leads, preparing proposals and quotations, and conducting product and service presentations. The Sales Account Manager will collaborate closely with technical and operations teams to align customer requirements with service offerings, monitor account performance, and address customer concerns to maintain high satisfaction levels. The role also involves regular reporting on sales activities, forecasting, and contributing to sales strategies that support the company’s growth objectives.
Qualifications
- Strong Account Management and Customer Satisfaction skills, with experience nurturing long-term client relationships.
- Proficiency in Customer Service and Communication, including the ability to convey technical concepts in clear, business-focused language.
- Demonstrated Lead Generation and prospecting abilities, with a track record of meeting or exceeding sales targets.
- Experience in B2B sales, preferably within IT infrastructure, data center, or technology services.
- Solid negotiation, presentation, and contract management skills.
- Ability to work on-site in WP. Kuala Lumpur and collaborate effectively with cross-functional teams.
- Comfort with CRM tools, sales reporting, and pipeline management.
- Bachelor’s degree in Business, Marketing, IT, or a related field, or equivalent professional experience.
- Fluency in English; additional language skills are an advantage.
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