Xiaomi Technology Hiring! Full Time Warehouse Operations Executive (1 Year Contract) in Selangor - Ricebowl

Role Summary:

The Warehouse Operations Executive is primarily based at the warehouse to support daily warehouse and logistics operations. The role is responsible for on-site operational coordination, inventory accuracy, warehouse performance monitoring, reverse logistics coordination, and continuous operational improvement while ensuring compliance with company SOPs and operational standards.

Job Responsibilities:

1 Warehouse Operations Support (On-site & External)

• Work primarily at the warehouse to monitor daily operations, coordinate warehouse activities, and provide immediate operational support.
• b) Coordinate receiving, storage, and handling of spare parts and finished goods at external
• warehouse facilities.
• c) Ensure proper documentation, system transactions, and inventory accuracy.
• d) Support efficient space utilization, stock rotation, and replenishment activities.
• e) Assist in periodic inventory checks, cycle counts, and audits.
• f) Ensure compliance with safety, regulatory, and warehouse hygiene requirements.
• g) Coordinate defective stock disposal processes in accordance with company procedures.
• h) Perform additional operational duties as assigned.

2 Reverse Logistics & Defective Parts Handling

• Track defective part returns and ensure timely processing and closure.
• Support reverse logistics activities including:
• i. Scrap disposal
• ii. Return to HK warehouse
• iii. Local disposal / tender handling
• Maintain proper records, status tracking, and reporting.

3 Performance Monitoring & Improvement Support

• Monitor operational KPIs such as inventory accuracy, order fulfillment rate, and warehouse productivity.
• Identify operational issues, recommend practical improvement initiatives, and support implementation to enhance efficiency, accuracy, and cost optimization.
• Participate in process improvement projects related to warehouse operations, inventory management, logistics, and reverse logistics.
• Utilize spare part management systems and digital tools for transaction processing, tracking, reporting, and operational analysis.

4 Coordinate with external warehouse operators, logistics partners, and service providers to ensure smooth daily operations.

5 Operational Excellence & Initiative

• Proactively identify operational gaps, risks, and inefficiencies, and propose improvement initiatives.
• Recommend process optimization ideas to improve warehouse productivity, service quality, inventory accuracy, and logistics cost.
• Support implementation of approved improvement projects and monitor post-implementation effectiveness.
• Foster a culture of continuous improvement through data-driven decision making.

Job Requirements

• Diploma or Degree in Business, Logistics, Supply Chain Management, or related field.
• 2–4 years of experience in warehouse, logistics, or supply chain operations.
• Exposure to external warehouse or 3PL operations is an advantage.
• Able and willing to work primarily at the warehouse site to support daily operations.
• Solid understanding of warehouse operations and inventory processes.
• Self-motivated with strong ownership and initiative to drive continuous operational improvements.
• Familiarity with SOP-driven environments and 6S principles.
• Working knowledge of SAP, WMS, or similar systems.
• Good communication and coordination skills.
• Site location: Bandar Bukit Raja 2, 41050 Klang, Selangor