Full Time Sales Support Administrator Jobs, salary up to SGD 2,200 in All Ins Agency Pte Ltd Singapore - Ricebowl

ROLE SUMMARY

This role focuses on post-sales support, including preparing quotations, managing policy servicing and ensuring smooth processing after a sale is successfully closed.

You will support both customers and the sales team by handling renewals, cancellations/endorsements and enquiries while maintaining a high standard of service and accuracy.

KEY RESPONSIBILITIES

1. Quotations & Policy Processing

• Prepare and issue insurance quotations accurately and on time
• Support policy issuance after sales closure
• Process renewals, endorsements and cancellations
• Ensure all documentation is complete and compliant

2. Insurer Liaison & Follow-ups

• Liaise with insurers on quotations, policy updates and servicing matters
• Follow up with insurers to ensure timely processing
• Clarify underwriting requirements and obtain necessary approvals

3. Customer Servicing (Post-Sales)

• Respond to customer enquiries via phone and/or email
• Provide updates on policy status, renewals and changes
• Assist customers with post-sale requests and servicing needs
• Handle customer feedback and basic issue resolution

4. Data Management & System Updates

• Maintain and update customers and policy records in Success system
• Ensure accuracy of all entries and documentation
• Keep records organised and up to date

5. Sales Team Support

• Provide administrative support to the sales team
• Assist with preparation of documents and reports
• Support smooth handover from sales to operations

6. General Administration

• Ensure high standards of customer care and service quality
• Assist with ad-hoc administrative duties as assigned

7. Additional Responsibilities

Perform any other duties or projects assigned by management from time to time.

Interested candidates please click "Apply". We regret that only shortlisted candidates will be notified. Thank you.

Pay: $2,000.00 - $2,200.00 per month

Work Location: In person