全职 Admin-Receptionist - Hong Kong 工作, 薪水 up to HKD 23,534.4, Options Pilates Hong Kong 公司招聘中 - Ricebowl

Studio Admin / Receptionist – Central, Hong Kong

Are you personable, organized, and enthusiastic about wellness and client service?
Options Pilates Studio is looking for a motivated Studio Admin / Receptionist to join our team in Central, Hong Kong. This is a front-facing role where you will support studio operations, assist clients, and help create a welcoming and professional environment.

Location:

No. 16 Wyndham Street, Central, Hong Kong

Position Details

• Full-time role
• 5-day work week (includes weekends)
• 4-month probation period
• Hong Kong Citizens and Permanent Residents only

Responsibilities

• Manage reception area: welcome walk-in clients, assist with check-ins and appointments
• Consult clients before and after trial sessions
• Explain pricing, membership options, and class packages (non-sales)
• Handle client communications via phone, email, and text (bookings, cancellations, reconfirmations)
• Process payments and track outstanding fees
• Liaise with instructors to manage studio capacity and bookings; report updates to the operations team
• Maintain a clean and organized front desk and studio area
• Address client inquiries and complaints with professionalism and care
• Assist with exam and certificate scheduling for students/instructors
• Monitor inventory and assist with supply orders
• Perform other administrative tasks as assigned by the Operations Team

Requirements

• Friendly, approachable, and professional personality
• Excellent organizational and multitasking skills
• Strong communication and interpersonal abilities
• Detail-oriented with good initiative and the ability to work independently
• A punctual and reliable team player
• Interest in the fitness/wellness industry is a plus
• Experience in customer service, administration, or hospitality is preferred
• Knowledge of MindBody Business software is an advantage

Salary

• HKD $60/hour (starting)
• Increases to HKD $65/hour after 6 months
• Increases to HKD $75/hour after 12 months
• Includes MFP contribution
• Performance-based career progression opportunities, including managerial roles

Benefits

• On-the-job training provided
• Access to free group Pilates classes (when available)
• Discounted private Pilates sessions
• Promotion opportunities for career advancement

How to Apply

Please email your resume to:
*************

We regret to inform that only shortlisted candidates will be contacted.

About Us

Founded in 2009, Options Pilates is the first and only international chain of Pilates and Movement studios. Headquartered in Singapore with locations in Hong Kong and Dubai, we specialize in a full spectrum of Pilates classes, instructor training, and wellness programs. Our mission is to elevate lives through mindful movement and professional instruction.

Job Type: Full-time

Pay: $11,276.59 - $23,534.45 per month

Benefits:

• Professional development

Work Location: In person