- 台灣 台灣
TDCX Hiring! Full Time Sales Agent in 台灣 - Ricebowl
Working Location
Job Description
Responsibilities
Enable your future
At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours. Top reasons to work with TDCX
Attractive remuneration and great perks
Comprehensive medical, insurance, and social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive work culture that enables your future
Easy-to-access location with direct public transport links
Flexible working arrangements
Coaching and mentoring from experts in your field
Join a global company, winner of hundreds of industry awards
What is your mission?
Diligently review sales support tickets on designated platform to provide proactive assistance.
Upon receipt of deal support tickets, or a request from internal team, identify request type and acknowledge receipt with sales personnel.
Follow developed training materials and workflows to:
Create an agreement object in designated platform to allow sales personnel to move new opportunities to customer onboarding;
Where required, add an established fallback clause to the contract;
Document required approvals to offer changes to the contract;
Edit the Fee Schedule following established and authorized procedures, where requested; and Update SOWs upon request of internal sales personnel.
Once all steps are complete
Who are we looking for?
Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.
Preferable with 2 years of working experience in the related field is required for this position.
Strong time management skills and motivation to exceed expectations
Enjoy working in a fast-paced environmentand be able to balance multiple tasks at the same time
Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones
Excellent verbal and written communication skills in English and the language of supporting market
About TDCX
Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.
With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit ************* .
At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours. Top reasons to work with TDCX
Attractive remuneration and great perks
Comprehensive medical, insurance, and social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive work culture that enables your future
Easy-to-access location with direct public transport links
Flexible working arrangements
Coaching and mentoring from experts in your field
Join a global company, winner of hundreds of industry awards
What is your mission?
Diligently review sales support tickets on designated platform to provide proactive assistance.
Upon receipt of deal support tickets, or a request from internal team, identify request type and acknowledge receipt with sales personnel.
Follow developed training materials and workflows to:
Create an agreement object in designated platform to allow sales personnel to move new opportunities to customer onboarding;
Where required, add an established fallback clause to the contract;
Document required approvals to offer changes to the contract;
Edit the Fee Schedule following established and authorized procedures, where requested; and Update SOWs upon request of internal sales personnel.
Once all steps are complete
Who are we looking for?
Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.
Preferable with 2 years of working experience in the related field is required for this position.
Strong time management skills and motivation to exceed expectations
Enjoy working in a fast-paced environmentand be able to balance multiple tasks at the same time
Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones
Excellent verbal and written communication skills in English and the language of supporting market
About TDCX
Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.
With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit ************* .
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