Lincoln University College Hiring! Full Time Customer Service-Front Desk in Selangor, Earn up to MYR 3,000 - Ricebowl

Lincoln University College is looking for a dedicated and customer-oriented Customer Service & Front Desk Executive to join our team. As the first point of contact for prospective and existing students, you will play an important role in delivering excellent customer service while ensuring the smooth operation of the front desk and supporting administrative functions. (Open to Malaysian Only)

Key Responsibilities

• Welcome and assist walk-in students, parents, visitors, and guests in a professional and courteous manner.
• Handle enquiries via phone calls, emails, WhatsApp, and walk-in visits regarding university programmes, admissions, and general services.
• Direct enquiries to the relevant departments and ensure timely follow-up.
• Provide accurate information on university policies, procedures, and student services.
• Manage front desk operations and maintain a professional reception area.
• Assist with student registration, document collection, and administrative processes.
• Maintain accurate records and update student information when required.
• Schedule appointments and coordinate meetings for relevant departments.
• Support the administration team with daily operational tasks.
• Perform other duties assigned by Management from time to time.

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion

Work Location: In person