- Bukit Bintang Federal Territory Malaysia
Working Location
Job Description
Responsibilities
1. Daily Store Operations
Fully manage the TikTok Seller Center backend, including product listings of old and new SKUs, writing product descriptions based on provided briefs, pricing updates, and active inventory tracking.
Ensure product information is accurate and up to date
Ensure store front is up to date with the latest banner and set up store categories
Monitoring order fulfillment pipelines and coordinating with logistics/warehouse teams
Monitoring daily account health & performance
2. Campaign & Promotion Execution
Set up promotional mechanics (e.g., flash sales, product bundles, and voucher codes) as planned in the promotional calendar or any ad-hoc campaigns
Campaign submissions based on the platforms available campaigns (eg. Double day & Payday)
Ensure promotions are configured accurately and launch on schedule
Conduct quality checks before and during campaign activations
Monitor campaign performance and report any issues
Basic knowledge of TikTok Live to assist in operations & set-up when needed
3. Ground-Level Affiliate Outreach
Execute the daily affiliate outreach strategy: actively hunting, messaging, and onboarding micro-influencers and affiliates via the TikTok Shop Affiliate Network.
Manage the physical sample distribution pipeline to creators and follow up strictly to ensure content is posted on time with correct product links.
Maintain the affiliate database, tracking active creators and their content output.
4. Paid Ads & Campaign Deployment
Execute the deployment of TikTok Ads (Video Shopping Ads, Live Shopping Ads) based on budgets and targeting parameters set by management.
Monitor ad delivery, flagging underperforming creatives or budget burn rates to leadership for strategic pivots.
Handle the ground-level execution of mega-campaign days (e.g., Double-Day sales), ensuring listings are updated, banners are uploaded, and the store is fully prepared.
5. Cross-functional Coordination
Work closely with the marketing team to align campaign execution with promotional calendars.
Coordinate with designers for campaign creatives and product assets.
Ensure all promotional materials are uploaded correctly.
Coordinate with warehouse team to ensure promo bundles/ free gifts are prepared and allocated accurately
6. Data Tracking & Logging
Gather and compile daily, weekly, and monthly raw data (sales, CTR, AOV, affiliate revenue) into standard reporting templates
Note down immediate operational bottlenecks (e.g., high return rates, stock-outs, stream lag) to report during weekly syncs.
Requirements & Qualifications
Experience: 1–3 years of hands-on experience managing the TikTok Seller Center and backend operations. Experience in FMCG / Beauty / Fashion is highly preferred.
Execution Mindset: A "doer" personality. Thrive on checklists, backend organizing, and executing tasks efficiently with minimal strategic ambiguity.
Technical Proficiency: Strong familiarity with TikTok Shop tools, basic video/photo editing (CapCut, Canva) for quick operational tweaks, and Excel for tracking data.
Adaptability: High energy and flexibility to assist during peak campaign days and live streams, which may occasionally occur outside standard office hours.
Pay: RM2,800.00 - RM4,000.00 per month
Work Location: In person
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