Job Summary
GCH Retail (Malaysia) Sdn. Bhd. is looking for a dedicated and customer-focused Cashier Supervisor to oversee the daily operations of the cashier section. The successful candidate will be responsible for supervising the cashier team, ensuring accurate cash handling, maintaining smooth front-end operations and delivering excellent customer service.
Key Responsibilities
- Supervise the daily operations of the cashier section.
- Lead, coach and support cashiers to ensure efficient and friendly customer service.
- Ensure all sales transactions are processed accurately using the Point of Sale (POS) system.
- Monitor cash handling procedures, including cash float, cash collection and daily cash reconciliation.
- Prepare cashier duty rosters and monitor staff attendance.
- Ensure sufficient cashier coverage during peak business hours.
- Handle customer enquiries, complaints and payment issues professionally.
- Conduct daily cash balancing and report discrepancies immediately.
- Ensure compliance with company policies, cash handling procedures and Standard Operating Procedures (SOPs).
- Train new cashiers on cashiering procedures and customer service standards.
- Assist the Store Manager in improving front-end operational efficiency.
- Perform any other duties assigned by Management.
Pay: RM1,800.00 - RM2,100.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Ability to commute/relocate:
- Mont Kiara: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Retail sales: 1 year (Preferred)
Language:
Location:
Willingness to travel:
Work Location: In person