Department: Sales & Marketing
Location: Melaka
Employment Type: Full-Time
Job Overview
We are looking for a proactive and versatile Sales Executive to support shipping & logistics coordination, merchandising activities, and e-commerce operations. This role requires strong coordination skills, customer service support, and the ability to manage sales-related documentation, deliveries, and online sales activities.
1. Shipping & Logistics ScopeKey Responsibilities
- Prepare shipping and export documents (Invoice, Packing List, Bill of Lading, COO, Health Certificate, COA, etc.)
- Coordinate container stuffing and delivery schedules
- Liaise with Planner, Warehouse, and forwarders for shipment arrangements
- Monitor ETD and ensure on-time customer delivery
- Handle customer shipment inquiries and logistics coordination
- Monitor delivery schedules for local and export orders
2. Merchandiser ScopeKey Responsibilities
- Coordinate sales promotions, events, and merchandising activities
- Support promoter arrangements and retail activities
- Handle sales orders, product returns, and customer requests
- Monitor stock movement and coordinate with internal departments
- Open and maintain customer accounts (local & overseas)
- Maintain customer database and prepare sales-related reports
3. E-Commerce ScopeKey Responsibilities
- Manage online sales platforms and product listings
- Coordinate online orders, inquiries, and customer support
- Monitor online sales performance and campaign activities
- Support digital promotions and product launches
- Coordinate with warehouse and logistics teams for order fulfillment
- Ensure accurate product information and pricing updates online
Job Requirements
- Bachelor’s Degree in Marketing, Business, E-Commerce, Multimedia, or related field
- Minimum 3 years of experience in sales support, merchandising, logistics, or e-commerce
- Good communication skills in English & Bahasa Malaysia
- Mandarin speaking is an added advantage (to support Mandarin-speaking customers)
- Proficient in Microsoft Office
- Organized, multitasking, and able to work in a fast-paced environment
Pay: RM1,800.00 - RM2,000.00 per month
Work Location: In person