Ricoh Business Services Asia Pacific Hiring! Full Time Manager, Business Analyst in Selangor, Earn up to MYR 15,000 - Ricebowl

Position Overview

The Manager, Business Analytics is responsible for providing financial and business insights to support decision-making across the Shared Service organization.

This role leads project-based profitability analysis, resource and cost allocation, and investment planning, while driving data-driven management practices and continuous improvement of business performance. The position works closely with senior management and cross-functional stakeholders to ensure effective utilization of resources and alignment with strategic objectives.

Key Responsibilities and Specific Duties

• Conduct project-based profitability and cost analysis for Shared Service operations, including revenue, cost structures, margins, and productivity.
• Analyze and manage human resource allocation and related cost distribution across projects, functions, and entities to optimize efficiency and transparency.
• Develop and evaluate investment plans and business cases, including ROI analysis, financial impact assessment, and risk evaluation.
• Support budgeting, forecasting, and variance analysis in collaboration with finance and operational teams.
• Design, maintain, and enhance management reports and dashboards to provide timely and accurate insights to senior management.
• Identify business performance issues, trends, and improvement opportunities through data analysis and fact-based evaluation.
• Partner with business leaders and project owners to support strategic initiatives and operational decision-making.
• Lead or support business process improvement and digital transformation initiatives, including standardization and automation of analytical processes.
• Ensure data accuracy, integrity, and consistent analytical methodologies across the organization.
• Prepare and deliver clear and effective presentations and analysis summaries for management reviews.
• Perform other duties as assigned by management in line with business needs.

Knowledge and Skills Requirements
Qualification & Experience:

Education & Experience

• Bachelor’s degree in Accounting, Finance, Business, or a related discipline.
• Minimum 5 years (preferably 10+ years) of experience in Business Analysis, Business Management, or Financial Analysis, preferably within a multinational corporation or regional/shared service environment.
• Hands-on experience in project-based analysis, cost management, and management reporting.
• Experience in digitalizing business processes or leading data-driven or automation initiatives is a strong advantage.

Technical & Professional Skills

• Strong analytical and problem-solving skills with the ability to interpret complex data.
• Advanced computer skills, particularly in MS Excel, PowerPoint, and data analytics tools.
• Solid understanding of business operations, cost structures, and financial principles.
• Critical thinking, objective and rational analysis on business initiatives, and periodical monitoring.
• Ability to develop clear business cases and investment proposals.
• Ability to work independently with sound judgment and minimal supervision.
• High level of integrity and objectivity.
• Fluent business English and presentation/facilitation skills.

Pay: RM10,000.00 - RM15,000.00 per month

Benefits:

• Additional leave
• Cell phone reimbursement
• Dental insurance
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development
• Vision insurance
• Work from home

Application Question(s):

• How many years of experience do you have in Business Analysis?
• What is your expected salary?
• Are you Malaysian?

Work Location: In person