- Petaling Jaya Selangor Malaysia
DKSH Holding Ltd Hiring! Full Time Manager Technical Sales in Selangor - Ricebowl
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Job Description
Responsibilities
Location:
Petaling Jaya, MY, MY
#job-location.job-location-inline { display: inline; }
Global Business Unit: PM
Job Function: Sales
Requisition Number: 241930
Description:
About the Role
The Manager, Technical Sales is responsible for driving key account performance and sustainable business growth within DKSH's Performance Materials division in Malaysia. This role creates commercial value by managing strategic customer relationships, pursuing new business opportunities, and translating market intelligence into focused and impactful sales outcomes.
What You Will Deliver
Manage key customer accounts and relationships with consistency and professionalism, ensuring sales objectives are met and customer satisfaction is maintained
Monitor the achievement of sales targets and proactively identify and propose business development plans across priority customers, key projects, and untapped customer segments
Conduct market surveys and analyze competitor trends, customer developments, and industry challenges to support informed commercial decision-making
Deliver regular and accurate sales forecasting and variance analysis to ensure budget achievement and operational alignment
Keep management informed through timely submission of activity and results reports, including daily call reports, weekly work plans, and monthly and annual performance analyses
Monitor competitive activity by gathering current marketplace intelligence on pricing, products, delivery schedules, and merchandising approaches
Develop and grow commercial relationships with assigned key industrial customers while actively prospecting for new accounts to strengthen market penetration
Conduct targeted customer visits to promote products and provide structured feedback to the business and suppliers on customer responses and market activity
Manage the project pipeline via Customer Relationship Management (CRM) systems to convert new business opportunities into commercial success
Resolve customer complaints by investigating root causes, developing solutions, and presenting clear recommendations to management
Administrative duties and coordination tasks as required
What You Bring
Bachelor's degree or higher in Food Science or a related field
Minimum 3 to 5 years of experience in a similar technical sales role
Minimum 2 to 3 years of experience in a managerial capacity
Sound knowledge of regulatory requirements of products within assigned territories, including handling procedures, shelf life, and storage standards
Excellent communication, negotiation, and interpersonal skills with the ability to engage stakeholders confidently at all levels, both internally and externally
Strong organizational and time management skills with the ability to handle multiple priorities, work well under pressure, and meet deadlines consistently
Demonstrated sense of ownership and accountability, with a proactive, problem-solving mindset and a bias for prompt and decisive action
Proficiency in office productivity tools including Microsoft Excel, Word, and PowerPoint
Why Join DKSH
At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Technical Sales.
Requisition Number: 241930
Job Function: Sales
Petaling Jaya, MY, MY
#job-location.job-location-inline { display: inline; }
Global Business Unit: PM
Job Function: Sales
Requisition Number: 241930
Description:
About the Role
The Manager, Technical Sales is responsible for driving key account performance and sustainable business growth within DKSH's Performance Materials division in Malaysia. This role creates commercial value by managing strategic customer relationships, pursuing new business opportunities, and translating market intelligence into focused and impactful sales outcomes.
What You Will Deliver
Manage key customer accounts and relationships with consistency and professionalism, ensuring sales objectives are met and customer satisfaction is maintained
Monitor the achievement of sales targets and proactively identify and propose business development plans across priority customers, key projects, and untapped customer segments
Conduct market surveys and analyze competitor trends, customer developments, and industry challenges to support informed commercial decision-making
Deliver regular and accurate sales forecasting and variance analysis to ensure budget achievement and operational alignment
Keep management informed through timely submission of activity and results reports, including daily call reports, weekly work plans, and monthly and annual performance analyses
Monitor competitive activity by gathering current marketplace intelligence on pricing, products, delivery schedules, and merchandising approaches
Develop and grow commercial relationships with assigned key industrial customers while actively prospecting for new accounts to strengthen market penetration
Conduct targeted customer visits to promote products and provide structured feedback to the business and suppliers on customer responses and market activity
Manage the project pipeline via Customer Relationship Management (CRM) systems to convert new business opportunities into commercial success
Resolve customer complaints by investigating root causes, developing solutions, and presenting clear recommendations to management
Administrative duties and coordination tasks as required
What You Bring
Bachelor's degree or higher in Food Science or a related field
Minimum 3 to 5 years of experience in a similar technical sales role
Minimum 2 to 3 years of experience in a managerial capacity
Sound knowledge of regulatory requirements of products within assigned territories, including handling procedures, shelf life, and storage standards
Excellent communication, negotiation, and interpersonal skills with the ability to engage stakeholders confidently at all levels, both internally and externally
Strong organizational and time management skills with the ability to handle multiple priorities, work well under pressure, and meet deadlines consistently
Demonstrated sense of ownership and accountability, with a proactive, problem-solving mindset and a bias for prompt and decisive action
Proficiency in office productivity tools including Microsoft Excel, Word, and PowerPoint
Why Join DKSH
At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Technical Sales.
Requisition Number: 241930
Job Function: Sales
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