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ETeam Hiring! Full Time Customer Service Representative in Federal Territory - Ricebowl

Customer Service Representative

ETeam

Undisclosed

KL City, Federal Territory

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Working Location

  • Jalan Sultan Mizan Zainal Abidin, Kompleks Kerajaan Kuala Lumpur Federal Territory Malaysia

Job Description

Responsibilities


Job Title: Speaking Gaming Support Specialist

Location: Malaysia

Employment Type: Full-Time

Job Responsibilities

  • Provide customer support to gaming platform users via chat, email, or phone.
  • Resolve player issues related to accounts, payments, and gameplay.
  • Escalate technical issues when required.
  • Ensure high customer satisfaction and service quality.
  • Maintain accurate documentation of customer interactions.

Requirements

  • Fluent in language of Russia
  • Good English communication skills.
  • Customer service or BPO experience is preferred.
  • Passion for gaming is an advantage.
  • Willing to work rotational shifts.


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