出海易Chuhaiyi Hiring! Full Time Sales Administrator in Federal Territory - Ricebowl

Role Description This is a full-time, on-site Sales Administrator role based in Greater Kuala Lumpur. The Sales Administrator supports daily sales operations, including processing customer orders, preparing quotations, and maintaining accurate sales records and documentation. This role coordinates with the sales team to follow up on leads, track order status, and ensure timely delivery and invoicing. The Sales Administrator responds to customer inquiries, provides product and service information, and resolves basic issues in collaboration with relevant internal teams. The role also involves updating CRM or internal systems, generating regular sales reports, and assisting with general administrative tasks to keep sales activities organized and efficient.
Qualifications

• Strong Customer Service skills, with the ability to handle inquiries professionally and build positive client relationships.
• Excellent Communication skills, including clear verbal and written communication in a business setting.
• Proficiency in Order Processing and Sales support, including managing quotations, orders, and basic sales documentation.
• Solid Administrative Assistance skills, such as organizing files, scheduling, and maintaining accurate records.
• Attention to detail and strong organizational skills, with the ability to manage multiple tasks and deadlines.
• Comfort working with office software and CRM or sales management tools.
• Ability to collaborate effectively with cross-functional teams and work independently with minimal supervision.
• Relevant experience in a sales support or administrative role; a diploma or degree in Business, Administration, or a related field is an advantage.