- Singapore
全职 Customer Service, Interviewer (Shift: 12pm - 9pm) 工作, 薪水 up to SGD 3,300, PERSOL 公司招聘中 - Ricebowl
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工作地点
职位描述
岗位职责
Work hours: 5 days across Monday - Sunday, 12pm - 9pm
Office:
Novena
Contract duration: Yearly renewable
• Input case notes into system for each respondent to allow future reference and follow up action plans. i.e. call outcome, refusal to participate in survey etc.
• Comply to Standard Operating Procedures (SOP) and provide valid reasons for any deviations.
• Attain key performance indicators (KPI) established.
• Assist respondents to complete selected surveys online or via manual collection.
• Conduct field visits for selected respondents that are not contactable via phone.
• Perform daily updates of call outcomes using Excel files assigned to them.
• Work closely with team-mates on assigned respondents to attain surveys completion.
• Handle objections from selected respondents in terms of survey participation professionally and politely.
• Update daily report accurately to account for productivity and surveys attainment.
Requirements
At least Diploma
At least 1 year of work experience in research, survey operations, sales, or customer service.
Strong
communication and interpersonal skills.
Ability to
work independently and manage time effectively.
Proficient in MS Office (Excel, Word
High
attention to details and ability to maintain confidentiality.
To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOL job application platform. We regret to inform only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at ************* You acknowledge that you have read, understood, and agree with the Privacy Policy. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394
Office:
Novena
Contract duration: Yearly renewable
• Input case notes into system for each respondent to allow future reference and follow up action plans. i.e. call outcome, refusal to participate in survey etc.
• Comply to Standard Operating Procedures (SOP) and provide valid reasons for any deviations.
• Attain key performance indicators (KPI) established.
• Assist respondents to complete selected surveys online or via manual collection.
• Conduct field visits for selected respondents that are not contactable via phone.
• Perform daily updates of call outcomes using Excel files assigned to them.
• Work closely with team-mates on assigned respondents to attain surveys completion.
• Handle objections from selected respondents in terms of survey participation professionally and politely.
• Update daily report accurately to account for productivity and surveys attainment.
Requirements
At least Diploma
At least 1 year of work experience in research, survey operations, sales, or customer service.
Strong
communication and interpersonal skills.
Ability to
work independently and manage time effectively.
Proficient in MS Office (Excel, Word
High
attention to details and ability to maintain confidentiality.
To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOL job application platform. We regret to inform only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at ************* You acknowledge that you have read, understood, and agree with the Privacy Policy. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394
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