- Singapore
JLL Hiring! Full Time Building Operations, Facilities Services in - Ricebowl
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Job Description
Responsibilities
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Job Summary
The Soft Services Executive is responsible for managing the day-to-day soft facilities operations across the Agilent Technologies Singapore site, including offices, GMP and non-GMP production areas, laboratories, warehouses, cleanrooms, and common facilities. The role ensures a safe, clean, compliant, and efficient workplace by coordinating service vendors, conducting routine inspections, and maintaining high standards of housekeeping and workplace services while supporting operational excellence and customer satisfaction.
Key Responsibilities
Manage and supervise vendors for cleaning, pantry, pest control, landscaping, fish pond maintenance, waste management, office supplies, sanitary services, indoor plants, event management and other workplace services.
Conduct routine inspections of offices, production areas, laboratories, cleanrooms, warehouses, toilets, staircases, pantries, external areas, and all common areas to ensure housekeeping, GMP/non-GMP compliance, safety, and cleanliness standards are maintained.
Oversee cleaning quality, periodic deep cleaning, waste segregation, pest control activities, pantry operations, and workplace hygiene.
Monitor vendor performance, service quality, KPIs, and ensure compliance with site SOPs, EHS, GMP, ISO, and regulatory requirements.
Coordinate facility-related requests, office moves, workspace planning, workplace setup, and support day-to-day business operations.
Manage soft services budgets, monitor operational expenditures, verify vendor invoices, process monthly invoicing, track purchase orders, and ensure timely submission of financial documentation in accordance with company procedures.
Maintain inventory of pantry consumables, cleaning chemicals, janitorial equipment, office supplies, PPE, and other facility-related assets, ensuring adequate stock levels through timely procurement and replenishment.
Maintain inspection records, service reports, audit documentation, inventory records, and support internal, client, GMP, EHS, and ISO audits.
Liaise with clients, internal stakeholders, procurement, finance, and service providers to resolve facility issues promptly and maintain a high level of customer satisfaction.
Support emergency response activities, facility shutdowns, business continuity activities, sustainability initiatives, and continuous improvement programs.
Ensure timely reporting and follow-up of defects, corrective actions, work orders, and service requests through the CAFM/CMMS system.
Perform any other duties and responsibilities as assigned by the Facilities Manager or Management from time to time.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Job Summary
The Soft Services Executive is responsible for managing the day-to-day soft facilities operations across the Agilent Technologies Singapore site, including offices, GMP and non-GMP production areas, laboratories, warehouses, cleanrooms, and common facilities. The role ensures a safe, clean, compliant, and efficient workplace by coordinating service vendors, conducting routine inspections, and maintaining high standards of housekeeping and workplace services while supporting operational excellence and customer satisfaction.
Key Responsibilities
Manage and supervise vendors for cleaning, pantry, pest control, landscaping, fish pond maintenance, waste management, office supplies, sanitary services, indoor plants, event management and other workplace services.
Conduct routine inspections of offices, production areas, laboratories, cleanrooms, warehouses, toilets, staircases, pantries, external areas, and all common areas to ensure housekeeping, GMP/non-GMP compliance, safety, and cleanliness standards are maintained.
Oversee cleaning quality, periodic deep cleaning, waste segregation, pest control activities, pantry operations, and workplace hygiene.
Monitor vendor performance, service quality, KPIs, and ensure compliance with site SOPs, EHS, GMP, ISO, and regulatory requirements.
Coordinate facility-related requests, office moves, workspace planning, workplace setup, and support day-to-day business operations.
Manage soft services budgets, monitor operational expenditures, verify vendor invoices, process monthly invoicing, track purchase orders, and ensure timely submission of financial documentation in accordance with company procedures.
Maintain inventory of pantry consumables, cleaning chemicals, janitorial equipment, office supplies, PPE, and other facility-related assets, ensuring adequate stock levels through timely procurement and replenishment.
Maintain inspection records, service reports, audit documentation, inventory records, and support internal, client, GMP, EHS, and ISO audits.
Liaise with clients, internal stakeholders, procurement, finance, and service providers to resolve facility issues promptly and maintain a high level of customer satisfaction.
Support emergency response activities, facility shutdowns, business continuity activities, sustainability initiatives, and continuous improvement programs.
Ensure timely reporting and follow-up of defects, corrective actions, work orders, and service requests through the CAFM/CMMS system.
Perform any other duties and responsibilities as assigned by the Facilities Manager or Management from time to time.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
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