Happie SG Pte Ltd is a leading home wellness company dedicated to improving the lives of families through innovative water filtration and wellness solutions. We are committed to delivering high-quality products backed by exceptional customer service.
As our company continues to grow, we are looking for a proactive, organised, and customer-oriented Sales Admin & Accounts Assistant to join our team. If you enjoy working in a fast-paced environment, have strong administrative and accounting skills, and take pride in delivering excellent customer service, we'd love to hear from you.
Key Responsibilities
- Provide administrative support to the Sales team, including preparing quotations, sales orders, and other sales-related documents.
- Handle customer enquiries professionally via phone, email, WhatsApp, and walk-in interactions.
- Process sales orders, invoices, receipts, and other documentation accurately and efficiently.
- Issue invoices and monitor outstanding payments, following up with customers when necessary.
- Maintain accurate customer records and ensure proper filing of physical and digital documents.
- Use accounting software to process invoices, payments, receipts, and customer account records.
- Answer incoming calls and direct enquiries to the relevant departments when required.
- Work closely with the Operations, Finance, and Technical teams to coordinate installations, servicing appointments, and customer requests.
- Assist with general office administrative duties and support day-to-day business operations.
- Ensure all customer information is handled with confidentiality and professionalism.
Requirements
- Minimum 1 year of experience in an administrative, sales support, accounts, or customer service role.
- Proficient in Google Workspace (Docs, Sheets, Gmail) and accounting software.
- Strong organisational and time management skills with excellent attention to detail.
- Good communication and interpersonal skills.
- Customer-focused with a positive attitude and a willingness to help.
- Able to multitask and work independently in a fast-paced environment.
- Responsible, dependable, and able to handle confidential information with integrity.
Why Join Us?
- 5-day work week
- Friendly and supportive working environment
- Opportunities for career growth and development
- Staff purchase privileges
- Annual leave and medical benefits
- On-the-job training provided
If you're someone who enjoys organisation, customer interaction, and being part of a growing local company, we'd love to welcome you to the Happie family.
Job Type: Full-time
Pay: $2,400.00 - $2,700.00 per month
Benefits:
- Employee discount
- Professional development
Experience:
- Accounting: 1 year (Required)
- Sales support: 1 year (Preferred)
Work Location: In person