Pos Malaysia Berhad Hiring! Full Time Business Development Manager in Federal Territory - Ricebowl

Business Development Manager – Group Sales

Join Us in Being a Pos Malaysia Wira!

At Pos Malaysia, we are passionate about building trust to connect lives and businesses for a better tomorrow. As we have transformed this incredible 200-year-old business, we are looking for highly motivated, engaged, passionate, and driven individuals to join our team. This is an exciting opportunity for someone who embraces transformation, thrives on challenges, and is eager to make a meaningful impact.

Key Responsibilities

Own It:

• Conduct market research and analysis to identify growth opportunities, emerging trends, and competitive insights.
• Develop and execute business development strategies aligned with organizational objectives and revenue targets.
• Generate leads through networking, referrals, industry engagements, prospecting, and strategic partnerships.
• Build and maintain a healthy sales pipeline to support sustainable revenue growth.
• Prepare and deliver compelling proposals, business cases, presentations, and commercial solutions.
• Lead commercial negotiations and secure new business opportunities while ensuring mutually beneficial outcomes.
• Monitor business performance against agreed KPIs and implement improvement initiatives where required.
• Identify and assess opportunities for market expansion and new customer segments.

Build Trust:

• Establish and maintain strong relationships with customers, partners, vendors, and key stakeholders.
• Act as a trusted advisor by understanding customer needs and offering value-driven solutions.
• Maintain transparent communication and provide regular updates on business development activities and performance.
• Represent Pos Malaysia professionally while upholding the highest standards of integrity and accountability.

One Team:

• Collaborate closely with Commercial, Operations, Marketing, Customer Experience, Digital, and other internal teams to deliver integrated solutions.
• Share market intelligence, customer insights, and business opportunities to support cross-functional decision-making.
• Foster a collaborative working environment that contributes to organizational success and shared business goals.
• Support the successful implementation of new customer initiatives and strategic projects.

Move Fast:

• Respond quickly and effectively to market changes, customer needs, and emerging business opportunities.
• Demonstrate agility in managing priorities and driving business outcomes in a fast-paced environment.
• Streamline processes and remove barriers to accelerate business growth and enhance customer responsiveness.
• Take ownership of issues and deliver timely solutions to ensure business continuity and customer satisfaction.

Delight Customers:

• Develop strong customer relationships by understanding their business objectives and operational requirements.
• Recommend customized solutions that meet customer needs across Pos Malaysia's logistics, courier, retail, fulfilment, and digital offerings.
• Identify opportunities to enhance the customer experience and strengthen long-term customer loyalty.
• Establish strategic partnerships and collaborations that create mutual value and improve service outcomes.
• Ensure customer feedback and market insights are incorporated into business improvement initiatives.

Drive Innovation:

• Identify emerging market trends, industry developments, and customer needs to uncover new business opportunities.
• Propose innovative solutions and business models that enhance Pos Malaysia's competitive advantage.
• Contribute to the development and continuous improvement of commercial, sales, and go-to-market strategies.
• Leverage data, market intelligence, and customer insights to support business growth initiatives.
• Explore new revenue streams, partnerships, and strategic opportunities that support long-term business sustainability.

Job Requirements:

• Bachelor's Degree in Business Administration, Marketing, Sales, Commerce, Logistics, Supply Chain Management, or a related field.
• Minimum 5 years of relevant experience in Business Development, Sales, Key Account Management, Commercial Strategy, or a related role.
• Proven track record of achieving or exceeding revenue, sales, and business growth targets.
• Strong understanding of market dynamics, customer needs, competitive landscape, and business development practices.
• Experience in developing and managing customer relationships, strategic partnerships, and commercial opportunities.
• Strong negotiation, influencing, and stakeholder management skills, with the ability to close complex business deals.
• Excellent communication, presentation, and proposal development skills.
• Strong commercial acumen with the ability to identify opportunities and translate them into profitable business outcomes.
• Analytical and data-driven, with the ability to interpret market trends and performance metrics to support decision-making.
• Ability to work effectively across cross-functional teams in a fast-paced and evolving environment.
• Self-driven, resilient, and results-oriented with a strong sense of ownership and accountability.
• Proficiency in Microsoft Office applications and CRM tools.
• Experience within the logistics, courier, e-commerce, retail, fulfilment, or related industries will be an added advantage.
• Willingness to travel as required for customer engagements, industry events, and business development activities.

This is a super exciting time to be joining Pos Malaysia. Your contributions will help us to write the next chapter in our history.