BIG CARING GROUP Hiring! Full Time Senior Executive, Foreign Workforce Management in Selangor - Ricebowl

Company Description

BIG CARING GROUP is Malaysia’s largest pharmacy chain, built on over 50 years of experience in retail pharmacy and a strong foundation of care, trust, and innovation. The Group brings together BIG Pharmacy’s dynamic growth and CARiNG Pharmacy’s established legacy under a shared mission to build a healthier nation. With more than 600 stores and expanding services, the Group is evolving into Southeast Asia’s leading integrated healthcare platform. Its portfolio spans primary care, B2B and B2C solutions, digital health, distribution, and manufacturing. Team members join a fast-growing organization focused on improving healthcare access, strengthening systems, and delivering high-quality experiences to the communities it serves.

Role Description

This is a full-time, on-site role for a Senior Executive, Foreign Workforce Management based in Bukit Raja.

The role is responsible for end-to-end management of foreign employees, including coordination of recruitment processes with agencies, handling documentation, and ensuring timely onboarding and repatriation. The Senior Executive oversees work permits, visas, and related immigration matters, ensuring compliance with all regulatory and company requirements.

The role includes maintaining accurate records, tracking contract renewals, and preparing workforce-related reports and dashboards for management. This position also involves collaborating with internal stakeholders and external partners to resolve issues quickly, improve processes, and support a positive, compliant, and well-managed foreign workforce environment.

Qualifications

• Strong experience in foreign workforce management, including work permits, visas, immigration procedures, and regulatory compliance.
• Proficiency in HR operations such as onboarding, documentation management, employee records, and coordination with recruitment agencies or service providers.
• Solid administrative, organizational, and time-management skills, with the ability to manage multiple deadlines and high-volume documentation accurately.
• Good communication and interpersonal skills to liaise effectively with employees, government agencies, vendors, and internal stakeholders.
• Analytical skills for preparing reports, tracking workforce metrics, and using HR or workforce management systems and spreadsheets.
• Ability to work independently, exercise sound judgment, and handle sensitive information with a high level of confidentiality and professionalism.
• Diploma or Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent relevant experience.
• Prior experience in large-scale retail, healthcare, or similar fast-paced environments, and familiarity with Malaysian labor and immigration laws, is an advantage.