全职 Talent Acquisition Operations Partner 工作, 薪水, Hong Leong Bank Berhad Federal Territory 公司招聘中 - Ricebowl

Overview:

The Talent Acquisition (TA) Operations Partner is primarily responsible for serving as the primary point of contact for candidates and internal stakeholders during the hiring lifecycle. Reporting to the TA Operations Team Lead, the incumbent will execute day-to-day transactions including candidate documentation collection, comprehensive background screenings, and offer letter generation. The successful candidate will deliver a flawless, compliant, and highly efficient pre-onboarding experience strictly adhere to our Standard Operating Procedures (SOPs while leveraging modern automation and AI tools to optimize daily productivity.

Responsibilities:

Day-to-Day Processing & Operational Execution

• Own the post-interview lifecycle for candidates, ensuring a seamless, welcoming, and high-quality transition into the pre-onboarding phase.
• Coordinate candidate documentation collection, ensuring all required credentials, references, and administrative materials are gathered accurately and promptly.
• Initiate and monitor background screening processes, meticulously reviewing verification results for compliance with company guidelines.
• Generate and issue formal offer letters and employment contracts, ensuring zero errors in candidate details, compensation structures, and corporate terms.

Stakeholder Communication & Risk Escalation

• Provide regular, proactive updates to Hiring Managers and HR Business Partners (HRBPs) on the progress of their candidates through the operational pipeline.
• Identify and flag anomalies or "red flags" (e.g., background check discrepancies, documentation gaps) and escalate them swiftly to the Team Lead, HRBPs, or Hiring Managers as appropriate.
• Deliver an exceptional candidate experience by answering operational, timeline, and documentation queries clearly and professionally.
• Build relationships and collaborate effectively within and across HR teams, ensuring services are delivered on time and in full to all stakeholders.

Compliance & Technology Utilization

• Maintain strict compliance with internal SOPs, local labor laws, BNM regulation and data privacy regulations, safeguarding the absolute confidentiality of candidate data.
• Adopt and master internal automation and AI tools implemented by leadership to streamline repetitive tasks, track data accurately, and maintain high-volume processing capabilities.
• Ensure data integrity within the Applicant Tracking System (ATS) and HRIS by keeping candidate records updated in real time.

Skills & Experience We Are Looking For:

Experience & Education

• A Bachelor’s degree in Human Resources, Business Administration, or a related field is preferred.
• 2–4 years of experience in Talent Acquisition Operations, HR Coordinator roles, or an HR Shared Services environment.
• Proven experience utilizing HR systems, Applicant Tracking Systems (ATS), or transactional ticketing tools.

Skills & Competencies

• Process-Orientation Mindset: Exceptional organizational and administrative ability with a laser focus on data accuracy and continuous improvement.
• Tech Agility: High comfort level and adaptability when working with automated workflows, digital tracking systems, and AI-driven HR tools.
• Communication & Professionalism: Strong written and verbal communication skills, with a proven capability to manage stakeholder expectations and handle client requests effectively.
• Discretion & Integrity: Demonstrated ability to manage highly sensitive and confidential candidate data with absolute discretion.
• Resilience & Time Management: Ability to manage a complex and varied workload, prioritize tasks effectively, and thrive in an environment subject to changing priorities and tight deadlines.

Click the following link to apply:

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We appreciate your application and will be in touch with shortlisted candidates regarding next steps.