jobs in HAVONA HOTEL SDN BHD

HAVONA HOTEL SDN BHD Hiring! Full Time Hotel Front Desk Receptionist in Johor, Earn up to MYR 3,000 - Ricebowl

Hotel Front Desk Receptionist

HAVONA HOTEL SDN BHD

MYR2,000 - MYR3,000 Per Month

Full Time

Johor Bahru, Johor

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Working Location

  • Johor Bahru Johor Malaysia

Job Description

Requirements

  •  Minimum SPM, Certificate, Diploma, or Degree in Hospitality, Tourism, or a related field. 
  •  Fresh graduates are encouraged to apply. 
  •  Excellent communication skills in English and Bahasa Malaysia. 
  •  Knowledge of Mandarin is an added advantage. 
  •  Willing to work shifts, weekends, and public holidays.  
  •  Basic computer skills (Microsoft Office).  
  •  Friendly, positive, and customer-focused personality.  

Responsibilities

  • Welcome guests and provide excellent customer service.
  • Handle guest check-in and check-out efficiently.
  • Manage room reservations, cancellations, and booking enquiries.
  •  Answer phone calls, emails, and reservation enquiries.  
  •  Process payments, issue receipts, and maintain accurate billing records. 
  •  Respond to guest requests and resolve complaints professionally. 
  •  Maintain accurate guest records using the hotel management system. 
  •  Provide accurate information about hotel facilities and services.  

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