全职 Lobby Lounge Manager 工作, 薪水, Conrad Hong Kong Hong Kong 公司招聘中 - Ricebowl

Embark on a truly unique career with Conrad, the contemporary luxury brand of the Hilton Family of Hotels, and a brand that celebrates individuality in every sense. We’re looking for team members who want to express themselves, improve themselves and challenge themselves, while delivering an exacting level of service distinguished by genuine warmth and individual flair.

Responsibilities:
Oversee daily operations of Lobby Lounge

Maintain consistency in the quality of food, beverages, service, and cleanliness of the outlet

Foster positive guest relationships, handle guest complaints, and respond to guest needs

Ensure strict compliance with all relevant hygiene and safety legislation and requirements

Formulate and implement strategies for the outlets to maximize sales, revenue, manpower efficiency, and achieve goals

Achieve financial and operational objectives by anticipating requirements, submitting information for premises' budget, scheduling expenditures, analyzing financial reports, and managing quality and cost control

Ensure the implementation of all procedures, rules, and regulations in line with the overall policies and standards set for the hotel

Oversee the duty roster

Collaborate with the departmental trainer to create new training topics and review existing ones related to food knowledge, beverage products, and service procedures for the team

Develop individualized development plans for potential team members

Ensure the team shares and understands the same departmental goals

Perform related duties and special projects as assigned

Requirements:
Degree or Diploma holder in Hospitality or a related discipline

Minimum of 5 years of working experience in the hotel industry, with at least 3 years in a managerial position. Experience in a luxury hotel is advantageous

Expertise in Forbes 5-star restaurants is a plus

Extensive knowledge of wine and products

Good understanding of financial and accounting systems and procedures

Strong leadership, communication, and problem-solving skills

Excellent interpersonal and presentation skills with a customer-oriented mindset

Fluent in spoken and written English, Cantonese, and Mandarin

Interested candidates please email your resume to

[email redacted, apply via Company website] or Watsapp to *************.

有興趣人士請電郵個人履歷至香港港麗酒店

[email redacted, apply via Company website] 或 Whatsapp至 ************* .

Hilton Recruitment Website 希爾頓招聘網址:
*************

Full-time