全职 Operation and Sales Supervisor 工作, 薪水 up to MYR 3,800, Utopia Jungle World SDN BHD Johor 公司招聘中 - Ricebowl

Operations & Team Management

• Supervise the daily operations of the indoor theme park.
• Lead, coach and motivate frontline team members to deliver exceptional guest experiences.
• Ensure all park facilities are clean, safe and operating efficiently.
• Monitor opening and closing procedures.
• Conduct daily staff briefings, training and performance coaching.
• Ensure compliance with company SOPs, safety standards and customer service procedures.
• Handle customer enquiries, feedback and complaints professionally.
• Coordinate birthday parties, school visits, group bookings and special events.
• Monitor stock inventory, cash handling and daily operational reports.

Sales & Business Development

• Drive daily, weekly and monthly sales targets.
• Motivate the team to achieve ticket sales, memberships and merchandise sales.
• Upsell party packages, annual memberships, retail merchandise and promotional packages.
• Monitor individual staff sales performance and provide coaching to improve results.
• Analyse sales reports and identify opportunities to increase revenue.
• Ensure promotional campaigns are executed effectively in-store.
• Build relationships with schools, corporate clients and community groups to generate group bookings.
• Support marketing activities, roadshows and promotional events when required.
• Encourage positive customer reviews and repeat visits through outstanding guest service.

Leadership

• Schedule manpower efficiently according to business needs.
• Assist with recruitment, onboarding and staff development.
• Resolve operational issues promptly and make sound decisions under pressure.
• Foster a positive, energetic and teamwork-oriented workplace culture.
• Perform any other duties assigned by Management.

Pay: RM2,500.00 - RM3,800.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Work Location: In person