- Petaling Jaya Selangor Malaysia
DKSH Holding Ltd Hiring! Full Time Senior Specialist Technical Services in Selangor - Ricebowl
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Job Description
Responsibilities
Location:
Petaling Jaya, MY, MY
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Global Business Unit: PM
Job Function: Research and Analysis
Requisition Number: 242901
Description:
About the Role
The Innovation Center Technical Service Executive / Senior Executive provides technical and laboratory expertise that drives customer project success, application development, and product evaluations across DKSH's Food and Beverage Ingredients business in Malaysia. This role is a vital bridge between technical capability and commercial outcomes, partnering closely with the sales team and principals to bring innovative food solutions to life.
What You Will Deliver
Monitor product formulation guidelines and ensure procedure compliance to improve existing products, reduce costs, enhance performance, and simplify manufacturing processes
Manage product formulation at laboratory and pilot scale, ensuring reliable, high-quality outcomes that meet customer and business expectations
Lead the implementation of product development projects, ensuring efficient resource planning and on-schedule delivery aligned with project timelines
Compile and review the latest product trends, ingredients, and development processes to continuously identify opportunities for product improvement and innovation
Deliver technical training to the sales team to strengthen their product knowledge and technical capabilities, enabling more effective and confident customer engagement
Ensure laboratory equipment is well maintained and safety protocols are strictly upheld, so that all product designs meet applicable safety and regulatory requirements
Co-visit key customers alongside the sales team to provide expert technical guidance and tailored solutions that support customer project conversion
Manage the library of ingredient and flavour samples to support external sampling activities and internal application studies
Administrative duties and coordination tasks as required
What You Bring
Bachelor's degree in Food Technology or a related field
Executive level: 1 to 3 years of experience in Technical Service, Research and Development (R&D), Quality, Application Laboratory, or Food Ingredients; fresh graduates with relevant internship experience are encouraged to apply
Senior Executive level: 3 to 5 years of relevant experience in Technical Service, Application Development, or Innovation Centre operations within the food industry
Business-to-Business (B2B) commercial awareness combined with a technical and solution-oriented approach
Knowledge of food ingredients, additives, and flavours, with practical experience in different food processing methods and applications
Knowledge of scientific, chemical, and laboratory methods applicable to food product development
Strong communication, interpersonal, negotiation, and problem-solving skills, with the ability to prepare and present testing reports and study findings
Competency in data analysis and market research to support product and commercial decisions
Proficiency in office productivity tools including Microsoft Excel, Word, and PowerPoint
Fluent in English, both written and spoken
Why Join DKSH
At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Innovation and Technical Service.
Requisition Number: 242901
Job Function: Research and Analysis
Petaling Jaya, MY, MY
#job-location.job-location-inline { display: inline; }
Global Business Unit: PM
Job Function: Research and Analysis
Requisition Number: 242901
Description:
About the Role
The Innovation Center Technical Service Executive / Senior Executive provides technical and laboratory expertise that drives customer project success, application development, and product evaluations across DKSH's Food and Beverage Ingredients business in Malaysia. This role is a vital bridge between technical capability and commercial outcomes, partnering closely with the sales team and principals to bring innovative food solutions to life.
What You Will Deliver
Monitor product formulation guidelines and ensure procedure compliance to improve existing products, reduce costs, enhance performance, and simplify manufacturing processes
Manage product formulation at laboratory and pilot scale, ensuring reliable, high-quality outcomes that meet customer and business expectations
Lead the implementation of product development projects, ensuring efficient resource planning and on-schedule delivery aligned with project timelines
Compile and review the latest product trends, ingredients, and development processes to continuously identify opportunities for product improvement and innovation
Deliver technical training to the sales team to strengthen their product knowledge and technical capabilities, enabling more effective and confident customer engagement
Ensure laboratory equipment is well maintained and safety protocols are strictly upheld, so that all product designs meet applicable safety and regulatory requirements
Co-visit key customers alongside the sales team to provide expert technical guidance and tailored solutions that support customer project conversion
Manage the library of ingredient and flavour samples to support external sampling activities and internal application studies
Administrative duties and coordination tasks as required
What You Bring
Bachelor's degree in Food Technology or a related field
Executive level: 1 to 3 years of experience in Technical Service, Research and Development (R&D), Quality, Application Laboratory, or Food Ingredients; fresh graduates with relevant internship experience are encouraged to apply
Senior Executive level: 3 to 5 years of relevant experience in Technical Service, Application Development, or Innovation Centre operations within the food industry
Business-to-Business (B2B) commercial awareness combined with a technical and solution-oriented approach
Knowledge of food ingredients, additives, and flavours, with practical experience in different food processing methods and applications
Knowledge of scientific, chemical, and laboratory methods applicable to food product development
Strong communication, interpersonal, negotiation, and problem-solving skills, with the ability to prepare and present testing reports and study findings
Competency in data analysis and market research to support product and commercial decisions
Proficiency in office productivity tools including Microsoft Excel, Word, and PowerPoint
Fluent in English, both written and spoken
Why Join DKSH
At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Innovation and Technical Service.
Requisition Number: 242901
Job Function: Research and Analysis
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