Opus Hospitality Hiring! Full Time Talent Acquisition - Onboarding Executive in Federal Territory - Ricebowl

About the Role

We are seeking a driven Talent Acquisition & Onboarding Executive to own the full recruitment lifecycle and deliver a first-class onboarding experience across our hospitality and property businesses. This role requires someone who can run recruitment independently from high-volume frontline hiring (F&B, front office, housekeeping, property operations) to corporate and specialist roles while working directly with leadership on workforce planning and employer branding.

Key Responsibilities

Talent Acquisition (Full Cycle)

• Own end-to-end recruitment: job briefs with hiring managers, job postings, sourcing, screening, interviews, offers and pre-employment checks.
• Manage both volumes hiring for hospitality and targeted hiring for corporate, sales, property, designer, front office roles etc.
• Build and maintain talent pipelines for hard-to-fill and high-turnover positions; don't just react to vacancies stay ahead of them.
• Source creatively across channels: job portals (JobStreet, LinkedIn, Indeed, Hiredly), social media, walk-in interviews, career fairs, hotel schools/colleges, and employee referrals.
• Negotiate offers within approved salary structures and manage candidate expectations professionally.
• Track and report recruitment metrics (time-to-fill, cost-per-hire, source effectiveness, offer acceptance rate) to leadership.

Onboarding & New Hire Experience

• Design and run a structured onboarding programme that gets new hires productive fast orientation, documentation, uniform/system/access setup, property tours and buddy assignments.
• Coordinate with department heads to ensure Day-1 readiness for every new joiner, from frontline staff to management hires.
• Conduct 30/60/90-day check-ins with new hires and hiring managers; flag early attrition risks and act on them.
• Continuously improve onboarding based on feedback measure it, don't guess.

Employer Branding & Engagement

• Strengthen our employer brand on social media and job platforms to attract hospitality and property talent.
• Represent the company at career fairs, campus events and industry networking sessions.
• Build partnerships with hospitality schools, universities, and training institutions for internship and management trainee pipelines.

Stakeholder & Leadership Engagement

• Partner directly with leadership and department heads on manpower planning, headcount budgets, and hiring priorities.
• Advise hiring managers on market salary benchmarks, candidate availability and realistic hiring timelines push back constructively when needed.
• Present hiring updates and talent market insights to leadership with clarity and confidence.

Requirements

• Diploma or Degree in Human Resource Management, Business Administration, Psychology, or related field.
• 2–4 years of talent acquisition experience; hospitality, property, retail, or other high-volume/service industries strongly preferred.
• Proven ability to manage multiple vacancies across levels simultaneously and deliver under tight timelines.
• Familiar with Malaysian hiring practices, employment documentation and basic Employment Act requirements; exposure to foreign worker hiring is a plus.
• Strong command of English and Bahasa Malaysia; Mandarin or other languages an advantage for guest-facing role hiring.
• Comfortable and willing to use AI tools and recruitment technology daily.

Who You Are

• Independent operator - you can run the entire recruitment and onboarding function on your own and be accountable for results.
• Quick problem solver - sudden resignation in a critical role? Candidate no-show? You find a solution the same day.
• Proactive - you build pipelines before vacancies open and fix onboarding gaps before they cause turnover.
• Humble and coachable - you listen, learn from feedback, and put the team first.
• Excellent communicator - you engage candidates warmly, manage hiring managers professionally, and present to leadership confidently.
• Willing to speak up - you challenge unrealistic hiring expectations, raise market realities, and champion better ways of working.

What We Offer / Perks & Benefits

• Attractive remuneration package - Basic salary + performance-based increment and bonus
• Medical coverage - Outpatient medical benefits for your peace of mind
• Career growth opportunities - Clear progression path within our hospitality and property group

(TA Executive → Senior Executive → Assistant Manager).

• Full ownership & leadership exposure - Run the entire talent function and work directly with leadership and department heads
• AI & recruitment-tech upskilling - We invest in modern tools and training so you can work smarter, not just harder

How to Apply

Interested? Email your CV to ************* with the position title as the subject line (e.g., "Application – Job Title"). Shortlisted candidates will be contacted for an interview.