TOP GLOBAL FOOD AND BEVERAGES SDN BHD Hiring! Full Time Senior Industrial Relation Executive in Federal Territory, Earn up to MYR 4,500 - Ricebowl

Key Responsibilities

• Handle the Company's Industrial Relations (IR) function and ensure compliance with Malaysian employment laws, regulations and Company policies.
• Manage and oversee all employee disciplinary matters, including investigations, counselling, issuance of warning letters, show cause letters, domestic inquiries, suspensions and terminations.
• Provide timely and practical IR advice to Management and Department Heads on employee relations, disciplinary actions, grievances and employment-related matters.
• Handle employee grievances and workplace conflicts, ensuring fair, consistent and legally compliant resolutions.
• Represent the Company in matters involving relevant authorities, including the Industrial Relations Department, Labour Department and Industrial Court, where required.
• Review, develop and implement HR policies, disciplinary procedures and SOPs to ensure compliance and operational effectiveness.
• Ensure proper documentation and maintenance of all IR cases, disciplinary records and confidential employee files.
• Monitor changes in employment legislation and recommend necessary updates to Company policies and practices.
• Partner with Operations Managers and Restaurant Managers to promote positive employee relations and provide guidance on people management issues across outlets.
• Conduct training and coaching for managers and supervisors on disciplinary procedures, performance management and employment law compliance.
• Prepare IR reports, analyse employee relations trends and recommend preventive measures to minimise workplace issues.
• Lead and supervise the Industrial Relations Executive, providing coaching, guidance and ensuring effective execution of day-to-day IR activities.
• Support the Head of HR in strategic HR initiatives, compliance audits and other HR projects as assigned.

Requirements

• Bachelor's Degree in Human Resources, Business Administration, Law or a related field.
• Minimum 5–7 years of hands-on experience in Industrial Relations, preferably within the F&B, retail or other multi-site operations environment.
• Proven experience in independently handling disciplinary matters, domestic inquiries, employee grievances and termination cases from end to end.
• Strong working knowledge of Malaysian employment laws and industrial relations practices.
• Hands-on experience in representing the Company and managing cases involving the Labour Department (JTK), Industrial Relations Department (JPP), and Industrial Court.
• Experience liaising with government authorities and external legal counsel on employment-related matters.
• Strong investigation, conflict resolution, negotiation and case management skills.Excellent communication, interpersonal and report-writing skills.
• Demonstrated leadership experience with the ability to coach and supervise junior IR team members.
• Able to work independently, exercise sound judgment and manage multiple cases in a fast-paced environment.

Pay: RM3,000.00 - RM4,500.00 per month

Benefits:

• Health insurance
• Opportunities for promotion
• Professional development

Application Question(s):

• current basic salary?

Education:

• Bachelor's (Preferred)

Experience:

• IR: 3 years (Required)
• managing cases involving JTK, JPP & Industrial court: 3 years (Required)

Willingness to travel:

• 50% (Preferred)

Work Location: In person