AP Millennium Consultants Hiring! Full Time Officer - Expats Service Centre in Pulau Pinang, Earn up to MYR 3,000 - Ricebowl

Duties & Responsibilities

(1) Support and execute daily operations to meet agreed organizational performance plans within agreed quality and timescales

• Process work permit and other type of passes applications received by the Expats Service Centre to ensure adherence to client charters and maintain performance standards.
• Perform comprehensive verification of all documents submitted for completeness prior to submission to the Immigration Department
• Verify and confirm that all payments are accurate prior to submission to the Immigration Department to ensure proper endorsement of applications
• Liaise with internal and external stakeholders, including the Immigration Department, teams within the Expats Service Centre and clients to ensure clear communication and effective handling of requests and inquiries related to work permit applications
• Monitor work processes to ensure they are efficient and effective, and implement initiatives that support continuous improvement and operational excellence.

(2) Support Operations and the team in utilizing the performance measurement system (via eXpats) while ensuring adherence to established workflows, guidelines, and procedures

• Update data for processing, provide accurate and timely operational performance reports.
• Ensure all applications workflow in the unit are captured and completed by effective process outcomes through efficient administration of tasks

(3) Undertake special assignment, projects, ad-hoc tasks as and when required

• Undertake ad-hoc projects and assignments as needed to support organizational objectives and respond to emerging priorities.
• Attend and deliver presentations at external and internal meetings, effectively representing the unit and communicating key information

Pay: RM2,100.00 - RM3,000.00 per month

Education:

• Bachelor's (Preferred)

Experience:

• expats service centre: 1 year (Preferred)

Work Location: In person