We are seeking an experienced and motivated Security Guard Manager to lead our security operations team. The successful candidate will be responsible for managing security personnel, ensuring high-quality security services, maintaining client satisfaction, and overseeing daily operational activities
- Supervise and manage security guards across assigned sites.
- Prepare duty rosters and ensure adequate staffing.
- Conduct site inspections and monitor guard performance.
- Recruit, train, and mentor security personnel.
- Investigate incidents and prepare detailed reports.
- Ensure compliance with company policies and security procedures.
- Build and maintain strong relationships with clients.
- Coordinate emergency responses and resolve operational issues.
- Monitor attendance, discipline, and performance of security staff.
- Recommend improvements to security operations and service quality.
Requirements
- Minimum Diploma or Bachelor's Degree in Security Management, Business Administration, or a related field.
- At least 3–5 years of experience in the security industry, with 2 years in a supervisory or management role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Good problem-solving and decision-making skills.
- Ability to prepare reports and maintain accurate documentation.
- Proficient in Microsoft Office (Word, Excel, Outlook).
- Able to work under pressure and respond effectively to emergencies.
- Possess a valid driver's license and willing to travel to client sites when required.
- Clean disciplinary and criminal record.
- Knowledge of security operations, risk assessment, and emergency response procedures.
- Experience in client relationship management and handling operational issues.
- Ability to work flexible hours, including weekends and public holidays, when operationally required.
- Fluent in English and Bahasa Malaysia; additional languages are an advantage.
How to Apply
Interested candidates are invited to submit their resume and a cover letter to *************
Pay: RM3,500.00 - RM4,000.00 per month
Work Location: In person