Import & Export Executive (Sea Freight)
Industry: Global Logistics / Freight Forwarding
Location: Subang Jaya, Selangor / Penang (1 vacancy per location)
Salary: Up to RM5,000 (depending on experience)
Employment Type: 6-month contract (Renewable based on business needs and performance)
About the Company
Our client is a leading global logistics and freight forwarding company with a strong international presence. They are committed to delivering world-class supply chain solutions while providing employees with a structured, collaborative, and rewarding work environment.
Key Responsibilities
- Handle daily import, export, and transshipment sea freight operations to ensure smooth and timely shipment execution.
- Coordinate with overseas offices, customers, carriers, shipping lines, and internal stakeholders regarding shipment status and operational requirements.
- Respond promptly to customer and overseas office enquiries while delivering excellent customer service.
- Prepare and process shipping documentation, billing, and costing accurately and within the required timelines.
- Ensure all operational activities comply with company Standard Operating Procedures (SOPs), regulatory requirements, and global compliance standards.
- Monitor shipment progress and resolve operational issues proactively to minimize service disruptions.
- Identify, report, and follow up on service failures while supporting continuous process improvement initiatives.
- Maintain accurate customer and shipment records in the system and ensure timely updates.
- Achieve operational KPIs and service standards established by the management and global operations team.
Requirements
- Diploma or Bachelor's Degree in Logistics & Supply Chain Management, Business Administration, International Business, or a related field.
- Minimum 1–3 years of experience in sea freight import and/or export operations within a freight forwarding or logistics environment.
- Good understanding of sea freight import/export processes and shipping documentation.
- Proficient in both spoken and written English.
- Computer literate with good knowledge of Microsoft Office applications.
- Strong communication, coordination, and problem-solving skills.
- Able to work independently, manage multiple priorities, and perform effectively in a fast-paced environment.
- Customer-oriented with a strong commitment to delivering quality service and meeting operational KPIs.
Pay: RM4,500.00 - RM5,000.00 per month
Application Question(s):
- what is your expected salary ?
- How long is your notice period?
Education:
Experience:
- daily import, export, and transshipment sea freight : 2 years (Required)
- Prepare and process shipping documentation, billing,: 2 years (Required)
Work Location: In person