Full Time Change Management Specialist Jobs, in Averis Kuala Lumpur - Ricebowl

Key Responsibilities:

• Work closely with the Change Management Lead to develop, support and implement change management strategies for the assigned projects
• Ability to work with vendors or project counter parts to;
• Plan and execute training, communication and related work products and services, not limited to change readiness assessment, stakeholder assessment, change impact survey, training needs assessment, training materials, FAQ and etc.;
• Break down technical information to layman’s terms for project training and communications purposes;
• Coordinate, drive and deliver change related meetings, trainings/briefings to key users and end users on projects;
• Develop and implement operational continuous improvement initiatives to better serve our customer needs and grow our change management capabilities;
• Manage both internal and external stakeholders expectations to maintain business quality excellence.

Requirements:

• Bachelor's or Master's Degree in Business/ Psychology/ Human Resource Management or related discipline
• 3-6 years of working experience in mid to large-scale organizational change efforts or process
• Familiarity with project management approaches, tools, and project lifecycle phases [Proficiency in Microsoft 365 is an added advantage]
• Exceptional communication skills, both written and verbal
• Good in presentation skill and PowerPoint skills