- Kuala Lumpur Federal Territory Malaysia
Tata Consultancy Services Hiring! Full Time Service Desk Engineer in Federal Territory - Ricebowl
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Job Description
Responsibilities
Please find the job description below.
Job Title: Service Desk Engineer
Location: Malaysia
Expectations from the Role
- Voice and chat support
- Technical troubleshooting mainly related to desktop/OS, Networking, Messaging
- Excellent Customer Handling/soft skills
- Logging incidents and service requests and managing their lifecycle
- Willingness to learn
Desired Competencies (Technical/Behavioral Competency)
Must-Have
- Infrastructure technical support experience
- Willingness to work in night shifts and weekends
- Good functional knowledge of desktop/hardware/messaging/networks
- Excellent communication skills in English & Mandarin
Good-to-Have
- CompTIA A+, N+, ITIL Foundation certification
Thank you for your interest in applying for this position with TCS. We will review your application and will get back to you if we are considering your interest in this opportunity.
Location
Kuala Lumpur
Job Function
TECHNOLOGY
Role
Engineer
Job Id
422588
Desired Skills
ITIL
Desired Candidate Profile
Qualifications : BACHELOR OF ARTS
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