- Senoko Loop Sembawang Northwest (Singapore) Singapore
TAK PRODUCTS & SERVICES PTE. LTD. Hiring! Full Time Customer Service Assistant in Northwest (Singapore), Earn up to SGD 2,600 - Ricebowl
Customer Service Assistant
TAK PRODUCTS & SERVICES PTE. LTD.
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Job Description
Responsibilities
Key Responsibilities
Respond promptly and professionally to customer enquiries via phone, email, and walk-in interactions.
Process customer orders accurately and verify product availability.
Handle over-the-counter sales transactions, including order processing and payment collection.
Prepare and issue invoices, delivery orders, and other sales-related documents accurately and in a timely manner.
Coordinate with internal departments to facilitate order fulfilment and delivery arrangements.
Resolve customer enquiries, delivery issues, and service-related concerns professionally, escalating issues where appropriate.
Maintain accurate customer and order records in accordance with company procedures.
Perform general administrative duties to support daily operations.
Contribute to a welcoming and positive customer experience.
Carry out other duties and responsibilities as assigned.
Requirements
Minimum GCE 'O' Level, SPM, Nitec, or an equivalent qualification.
Experience in customer service, retail, sales support, or administrative roles is an advantage.
Ability to communicate in English. Proficiency in other languages is an advantage to support communication with a diverse profile of customers.
Basic computer literacy, including proficiency in Microsoft Office applications.
Good communication and interpersonal skills.
Able to work independently and collaboratively in a team environment.
Strong organisational skills with the ability to manage multiple tasks and prioritise work effectively.
Customer-oriented with a positive attitude and professional work ethic.
Honest, dependable, and committed to delivering quality service.
Additional Information
Mon – Fri (8.30am – 5.30pm), Alternate Sat (8.30am – 1pm)
Free two-way transport provided at Yew Tee & Admiralty MRT Station
Respond promptly and professionally to customer enquiries via phone, email, and walk-in interactions.
Process customer orders accurately and verify product availability.
Handle over-the-counter sales transactions, including order processing and payment collection.
Prepare and issue invoices, delivery orders, and other sales-related documents accurately and in a timely manner.
Coordinate with internal departments to facilitate order fulfilment and delivery arrangements.
Resolve customer enquiries, delivery issues, and service-related concerns professionally, escalating issues where appropriate.
Maintain accurate customer and order records in accordance with company procedures.
Perform general administrative duties to support daily operations.
Contribute to a welcoming and positive customer experience.
Carry out other duties and responsibilities as assigned.
Requirements
Minimum GCE 'O' Level, SPM, Nitec, or an equivalent qualification.
Experience in customer service, retail, sales support, or administrative roles is an advantage.
Ability to communicate in English. Proficiency in other languages is an advantage to support communication with a diverse profile of customers.
Basic computer literacy, including proficiency in Microsoft Office applications.
Good communication and interpersonal skills.
Able to work independently and collaboratively in a team environment.
Strong organisational skills with the ability to manage multiple tasks and prioritise work effectively.
Customer-oriented with a positive attitude and professional work ethic.
Honest, dependable, and committed to delivering quality service.
Additional Information
Mon – Fri (8.30am – 5.30pm), Alternate Sat (8.30am – 1pm)
Free two-way transport provided at Yew Tee & Admiralty MRT Station
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