- Sunway City Selangor Malaysia
Accretech Hiring! Full Time Service Engineer (Metrology - Sensor) in Selangor, Earn up to MYR 3,500 - Ricebowl
Service Engineer (Metrology - Sensor)
Accretech Sdn Bhd
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Job Description
Requirements
- Candidate must possess at least a bachelor’s degree or Professional Degree in Electrical, Electronic or Mechanical Engineering, or an equivalent field.
- Candidates with relevant hands-on experience in production, manufacturing or quality control are also encouraged to apply.
- At least one year of working experience in the production, automotive or quality industry is an added advantage. However, fresh graduates with a positive mindset and good attitude are strongly encouraged to apply.
- Basic knowledge of PLC (Programmable Logic Controller) systems and the ability to read, understand and interpret wiring diagrams and timing charts will be an added advantage.
- Good command of written and spoken English and Bahasa Malaysia.
- The ability to communicate in Japanese is an added advantage but is not compulsory, as learning opportunities may be provided upon confirmation.
- Must possess own transport and be willing to travel locally or overseas when required by the role and business needs.
- Mature, responsible and able to work independently with minimal supervision.
- A trustworthy team player who demonstrates professionalism, integrity and confidentiality.
- Applicants of all genders are encouraged to apply.
Responsibilities
- Provide hands-on technical support for the installation, setup, commissioning, buy-off, upgrading, troubleshooting, repair and preventive maintenance of sensor products at customer sites, both locally and overseas.
- Conduct product demonstrations and provide training to customers on the proper operation, maintenance and application of sensor products.
- Respond promptly to customer enquiries and technical issues, identify root causes and implement corrective actions within the required timeframe.
- Work closely with customers, distributors, Headquarters, Sales personnel and internal teams to ensure effective communication and timely resolution of technical issues.
- Prepare accurate service reports, technical feedback, quotations and updates on product performance, job progress and on-site activities for customers and Management.
- Provide after-sales technical support to ensure the reliable operation and maintenance of installed sensor products.
- Build and maintain strong working relationships with customers by providing professional and responsive technical support.
- Identify potential sales opportunities, including product upgrades, system enhancements and process improvements, and communicate them to the relevant Sales personnel.
- Perform ad hoc duties to support ongoing projects and other business requirements as assigned by the manager.
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