Job Summary
We are looking for a dedicated, creative Food and Beverage Manager to join our team. To be a successful Food and Beverage Manager, you should have excellent customer service and problem-solving skills.
Responsibilities
- Manage daily food and beverage operations to ensure smooth service delivery and adherence to quality standards
- Forecast, plan, source, and order food and beverage supplies to meet operational needs efficiently
- Build and maintain positive relationships with food and beverage vendors to secure quality products and favorable terms
- Adhere strictly to food and beverage budgets and meet financial targets through effective cost control
- Hire, train, and lead food and beverage staff to maintain high performance and service standards
- Handle customer complaints promptly and professionally to maintain positive customer relationships
- Ensure compliance with food safety regulations and standards to guarantee safe service
- Assist with marketing events to promote food and beverage offerings and increase customer engagement
- Utilize restaurant management software and related computer tools to optimize operations and reporting
Required competencies and certifications
- Minimum 5 years of working experience in the Hospitality Industry
- In-depth knowledge of the food industry
- Strong working knowledge of restaurant management software and related computer applications
- Ability to adhere to budgets and meet financial targets
- Exceptional organizational, leadership, problem-solving, and communication skills
- Ability to forecast food and beverage needs accurately
- Excellent customer service skills
Preferred competencies and qualifications
- Culinary or Food Service Management Degree may be advantageous