Trapo Marketing Hiring! Full Time E-commerce Executive (Trapo SG) in WP Kuala Lumpur - Ricebowl

We are looking for a driven Ecommerce Executive (Junior or Senior, depending on experience) to own and grow Trapo's online presence in the Singapore market. Based in our KL HQ, you will manage day-to-day operations and growth initiatives across Trapo Singapore's online platforms — Official Website, TikTok Shop, Shopee, and Lazada — working closely with cross-functional teams in marketing, fulfilment, and customer service.

This is a hands-on role involving product listings, campaign submissions, promotions setup, and platform operations. Practical experience on at least one major marketplace platform is essential.

Key Responsibilities

Platform & Store Management

• Manage daily operations of Trapo Singapore's online stores across Website, TikTok Shop, Shopee, and Lazada

• Create, upload, and optimize product listings (titles, descriptions, images, keywords, pricing, variations)

• Ensure product content, stock availability, and pricing are accurate and consistent across all platforms

• Monitor store health metrics (ratings, response rate, penalty points, seller score) and take corrective action

Campaign & Promotion Execution

• Plan and execute platform campaigns (Shopee/Lazada mega campaigns, TikTok Shop campaigns, website promotions)

• Set up vouchers, flash deals, bundle deals, and other promotional mechanics

• Coordinate with marketing on campaign assets, livestream schedules, and affiliate/KOL activations

• Track campaign performance and prepare post-campaign reviews

Sales & Performance Analysis

• Monitor sales performance against targets for the Singapore market

• Analyze traffic, conversion rate, basket size, and ad performance; recommend improvements

• Prepare performance reports and insights for management

Operations & Coordination

• Liaise with warehouse/fulfilment teams for smooth order processing and delivery

• Work with customer service on escalated buyer issues and disputes

• Stay updated on Singapore marketplace policies and platform changes

Requirements

Junior Ecommerce Executive

• Diploma/Degree in Business, Marketing, Ecommerce, or related field

• 1–2 years hands-on ecommerce experience with campaign/product submissions on at least one platform

• Familiar with seller center back-ends (Shopee, Lazada, TikTok Shop)

• Basic proficiency in Excel/Google Sheets

Senior Ecommerce Executive (all of the above, plus)

• 3–5 years of ecommerce experience, preferably managing marketplace stores end-to-end

• Proven track record of driving sales growth through campaigns and platform optimization

• Experience managing cross-border/regional markets (Singapore market experience a strong plus)

• Able to work independently and mentor junior team members

Additional Requirements

• Good command of written and spoken English; Bahasa Malaysia

• Willing to be based full-time at Trapo's KL HQ office

• Comfortable with time-sensitive campaign calendars, including major sale days

What We Offer

• Opportunity to own a full country market (Singapore) across four major platforms

• Exposure to regional/cross-border ecommerce operations

• Dynamic, fast-growing automotive lifestyle brand environment

• Competitive salary commensurate with experience, plus performance incentives

• Career progression within the regional ecommerce team