LCCS MARKETING SDN BHD Hiring! Full Time Customer Service cum Admin in Selangor - Ricebowl

Key Responsibilities:

• Respond to customer inquiries via email, WhatsApp, and other channels

• Process orders, confirm details, and update customers on delivery status

• Coordinate delivery and logistics arrangements

• Liaise with warehouse and internal teams on order fulfilment

• Prepare and manage documents (Invoice, Delivery Order, GRN)

• Verify supplier invoices and submit to accounts

• Handle customer issues, exchanges, and replacements

• Maintain accurate records and ensure proper documentation

Requirements:

• Basic experience in customer service, admin, or operations

• Good communication and coordination skills

• Able to handle multiple tasks and follow through on orders

• Familiar with basic documentation (Invoice, DO, GRN) is an advantage

• Proficient in Excel and standard office tools

Others:

• Responsible, detail-oriented, and able to work independently

• Able to coordinate across teams and handle day-to-day operational tasks