Elevate Pilates Company.Ltd. Hiring! Full Time Administrative Officer in Hong Kong, Earn up to HKD 21,000 - Ricebowl

Your Responsibilities

As our Administrative Officer, you will play a vital role in the day-to-day operations of the studio. Your

responsibilities include, but are not limited to:

Client Experience & Sales

• Welcome clients and create a warm, professional first impression.
• Introduce prospective clients to Elevate Pilates and confidently recommend our services.
• Assist with memberships, bookings and studio sales.
• Build lasting relationships by delivering exceptional customer service.

Scheduling & Studio Operations

• Oversee studio calendars and schedules with senior management.
• Coordinate appointments for trials and monitor attendance for private sessions and group classes.
• Ensure the reception area and studio remain organised, professional and welcoming.
• Maintain efficient digital and physical filing systems.

Communication

• Respond promptly and professionally to enquiries via phone, email, WhatsApp and other

communication channels.

• Handle incoming correspondence and direct enquiries to the appropriate team members.

Administration & Finance

• Assist senior management with personnel records.
• Process invoices, verify receipts and support payment administration.
• Liaise with the company accountant as required.
• Maintain accurate client records and account information.

Studio Support

• Monitor studio equipment and supplies, ensuring everything is operational and well stocked.
• Coordinate purchasing and inventory when required.
• Prepare reports, presentations and administrative documents for management.
• Attend meetings, take minutes and follow up on action items.

We Hire for Character First

Skills can be taught. Character, attitude and values are much harder to develop.

Our Administrative Officer is often the first person a client meets and the last person they see before leaving

the studio. They set the tone for every client's experience and play a vital role in supporting the team behind

the scenes.

We are looking for someone who embodies the following qualities:

• Genuine Care

Warm, welcoming and naturally enjoys helping people. Treats every client with kindness, respect and professionalism.

• Ownership

Takes initiative, accepts responsibility and looks for solutions instead of waiting to be told what to do.

• Organization

Works methodically, stays ahead of tasks and maintains a calm, efficient environment.

• Composure

Remains calm under pressure, adapts to change and handles challenges with professionalism.

• Communication

Communicates clearly, listens well and builds positive relationships with clients and colleagues alike.

• Growth Mindset

Open to feedback, eager to learn and committed to continual improvement.

• Attention to Detail

Understands that small details create exceptional client experiences and never cuts corners.

• Positive Attitude

Contributes positively to the workplace, supports the team and helps create an enjoyable environment.

• Integrity

Honest, trustworthy and dependable. Handles confidential information with care and does the right thing, even when no one is watching.

• Emotional Maturity

Responds thoughtfully rather than reactively. Accepts feedback without defensiveness, avoids gossip, assumes positive intent and remains respectful in every interaction.

Who Thrives at Elevate Pilates?

The people who succeed here are those who:

• Care deeply about helping others.
• Take pride in doing the small things well.
• Value accountability over excuses.
• Enjoy learning and growing.
• Work well as part of a team.
• Strive for excellence every day.

At Elevate Pilates, we're not simply hiring an administrator. We're welcoming someone who will help shape the experience our clients remember and the culture our team is proud to be part of.

Why Join Elevate Pilates?

When you join Elevate Pilates, you become part of a team committed to excellence, continuous learning and genuine care for both our clients and each other.

What We Offer

• Competitive salary
• Overtime pay
• Government-mandated benefits
• Ongoing mentorship and professional development
• Opportunities for career progression within a growing international company
• Wellness benefit: Enjoy up to four complimentary Pilates group classes each month to support your own health and wellbeing.
• A positive, supportive and collaborative workplace culture

Pay: $20,000.00 - $21,000.00 per month

Benefits:

• Contract renewal
• Paid sick time
• Professional development

Work Location: In person