RIDIK Hiring! Full Time Assistant Manager, Cloud Operations in Federal Territory, Earn up to MYR 13,000 - Ricebowl

Assistant Manager, Cloud Operations

Location: KL Malaysia

The Role:

Roles and Responsibilities

Responsibilities include, but are not limited to, the following:

• Manage and administer the Microsoft Azure cloud environment, including provisioning, configuration, performance monitoring, policy governance.
• Analyze existing operational standards, processes, and/or governance to identify and implement improvements.
• Develop infrastructure as code leveraging cloud native tooling to ensure automated and consistent platform deployments.
• Support cloud adoption of applications as they are being transformed and/or modernized.
• Participate in an on-call rotation to address and resolve technical escalations.
• Provide training and support to team members.
• Troubleshoot and resolve cloud-related issues and Collaborate with IT and business stakeholders.
• Provide technical support and guidance.

Financial Measures:

• Optimize cloud support costs through efficient resource management and automation.

Non-Financial Measures:

• Achieve high availability and reliability targets for cloud services.
• Ensure timely resolution of cloud infrastructure issues and incidents.
• Maintain compliance with security and regulatory requirements.
• Communicate effectively with stakeholders, including architecture teams, security teams, other operational teams and senior management.
• Provide regular updates on cloud operations performance, issues, and improvements.
• Collaborate with external vendors and service providers to ensure the delivery of high-quality cloud services.
• Excellent command of spoken and written English to facilitate clear and concise communication.

Experience:

• 3+ years relevant experience in Cloud Engineering / Support role
• Excellent understanding and proven experience in Public Cloud implementation, workload migration and operational support in a multi-site enterprise environment
• Relevant professional certifications (Azure, AWS, Ali Cloud, ITIL etc)
• Practical experience of supporting Enterprise Public Cloud Services and automation
• Experience within a decentralized organization, preferably within the Group unit.
• Sound understanding of IT operating model design and best practices.
• Experience in top tier multinational corporation will be an advantage.
• Liaise with service providers to ensure that operational processes (backup, patching, provisioning, monitoring) for service follow-up and incident management.
• Understanding of Infrastructure-As-Code configuration management tooling (at least one of the following – Terraform, Ansible, Chef/Puppet)

Skills:

• Strong problem-solving and analytical skills.
• Excellent communication and collaboration skills.
• Ability to work in a fast-paced and dynamic environment.

Comprehensive skills in at least one of following areas:

• Operating systems: Windows / Linux
• PaaS services (preferable Azure / Ali Cloud/ AWS)
• Scripting and containers: Terraform, Python, Powershell, Azure cmd line, YAML, Containers / AKS, etc.
• Jenkins, GitHub Actions, GitLab CI, Azure DevOps, Bitbucket Pipelines
• Git & version control
• CI/CD tools
• Containers & Kubernetes
• Ansible

职位类型：全职

薪资： RM8,000.00至RM13,000.00（每月 ）

Work Location: 现场办公