BASF Asia-Pacific Service Centre Sdn. Bhd. Hiring! Full Time Operations Design - Performance Management (Senior Executive) in Federal Territory - Ricebowl

You will be responsible for implementing enhanced, efficient, and effective processes across all AP countries and business units, while continuously driving process improvements and harmonization of system workflows in the future.

M ain Areas of Responsibilities and Key Activities

• Support on the resolution of operations issues raised by key users and teams leads pertaining to process or system.
• Lead and support in the execution and implementation of projects & initiatives in APTC to drive efficiency and effectiveness in service delivery.
• Ensure successful knowledge transfer to APTC users and coordination of User Acceptance Test for projects, Business Release and change requests.
• Provide classroom training and hands on support to APTC team members.
• Lead, Develop and implement improvement initiatives across the teams in APTC by analyzing trends and patterns from periodic performance reports.
• Support in the data preparation & analysis for KPI reporting and measurement to support the smooth and efficient operations of APTC.
• Support in the preparation, review and update of knowledge documentations in APTC.
• Using the non-conformance system, identify areas of improvement and work with the concerned parties to ensure corrective measures are put in place.
Work closely with country and Hub organization to ensure input to APTC are accurate and contain appropriate information for efficient and effective processing, ensuring compliance and minimizing of risk.

Job Requirements

• Degree in Business Administration or equivalent, supply chain management, logistics
• 4-6 years relevant experience in supply chain management, including hands-on experience in order management and shipping document handling.
• Supply chain management / process knowledge, SAP (SD module) experience, operational order management, foreign documentary trade, analytical thinking, good communication skills.