Towngas Hiring! Full Time Assistant Customer Platform Solutions Manager in Hong Kong - Ricebowl

Founded in 1862, The Hong Kong and China Gas Company Limited (Towngas) was Hong Kong's first public utility. Today, we are one of the largest energy suppliers in Hong Kong, operating with world-class corporate management and leading-edge business practices. For the past years, Towngas has been growing with Hong Kong, evolving from the simple gas company supplying fuel for street lamps to our current leading position in the energy industry in the greater China region.

• Manage solutions delivery in customer solutions platform and across platform modules, coordinating phased releases and cross-module dependencies

• Drive requirements prioritization with business stakeholders; recommend trade-offs on scope, schedule and resources

• Manage day-to-day vendor relationship — tracking deliverables, escalating blockers, enforcing quality and timeliness

• Review BRDs, FSDs, and user stories before stakeholder sign-off

• Drive UAT strategy and recommend go/no-go decisions at phase gates

• Manage change requests end-to-end, assessing cross-module impact and schedule trade-offs

• Coordinate go-live readiness across business units, operations, and partners

• Maintain RAID log, weekly status reports and steering committee updates

• Bachelor's degree in Business / Information Systems / Computer Science, or a related discipline

• Minimum 5–8 years of experience in product management, customer solutions, project management, or senior business analyst roles, preferably within digital platforms or technology-driven environments

• Proven ability to manage and influence diverse stakeholders, balance competing priorities, and drive consensus across cross-functional teams

• Hands-on experience overseeing vendor-delivered development projects and managing external technology partners

• Experience delivering multi-module consumer platforms, marketplaces, or large-scale digital products is highly preferred

• Solid understanding of Agile/Scrum methodologies, with practical experience using Jira, Confluence, or similar collaboration and project management tools

• Familiarity with shared platform capabilities such as identity management, payments, notifications, and partner ecosystem integrations

• Demonstrated experience managing phased product launches and coordinating multiple workstreams with independent delivery timelines

• Relevant professional certifications such as PMP, CSPO, or CSM are advantageous

• Fluent in both Mandarin and English; Mandarin proficiency is mandatory

Application with full details stating current and expected salary to: ******************** or click “Apply Now” to submit online application.

Deadline for application: 15 August 2026

Please quote the reference number (TEL/EBIT/ACPSM/TG01/26) in your application. 

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