We are looking for a reliable and proactive In-house IT Support to provide day-to-day technical support and ensure the smooth operation of our IT systems.
Key Responsibilities
Provide IT support to employees for hardware, software, email, and network issues.
Install, configure, and maintain computers, laptops, printers, and other IT equipment.
Set up user accounts and troubleshoot Microsoft Windows and Microsoft 365 issues.
Monitor and maintain the office network, internet, and Wi-Fi connectivity.
Perform routine system updates, backups, and IT maintenance.
Coordinate with external IT vendors when required.
Maintain IT asset inventory and documentation.
Support IT projects and ensure compliance with IT security policies.
Requirements:
ITE certificate or Diploma in Information Technology, Computer Science, or a related field, with minimum 1 year of IT support experience (fresh graduates with relevant knowledge are welcome to apply).
Or with minimum 3 years of IT support experience without certification
Good knowledge of:
Windows 10/11
Microsoft Azure or 365 and Outlook
Active Directory
Basic networking (TCP/IP, DNS, DHCP, Wi-Fi)
Printers and scanners
Antivirus and endpoint security
Strong troubleshooting and analytical skills.
Good communication and problem-solving skills.
Able to work independently and provide excellent user support.
Willingness to attend to various work sites
5.0 days work at HQ located in Penjuru
Please email your latest resume to *************