Mandarin Platform Operations Support
Location: Melaka, Malaysia (Office-Based)
Employment Type: Full-Time
Job Responsibilities
- Provide professional customer support in Mandarin via chat, email, and other communication channels.
- Assist users with account inquiries and general platform-related questions.
- Monitor daily operational activities and ensure timely resolution of customer requests.
- Maintain accurate records and follow company policies and standard operating procedures.
Job Requirements
- Proficient in Mandarin (spoken and written); basic English communication is required.
- Good communication, interpersonal, and problem-solving skills.
- Able to work independently as well as in a team environment.
- Willing to work on-site in Melaka, Malaysia.
- Willing to work on rotating shifts, including weekends and public holidays when required..
Pay: RM3,000.00 per month
Application Question(s):
- Are you able to communicate fluently in Mandarin?
- Are you willing to work on-site in Melaka, Malaysia?
- Are you comfortable working on rotating shifts, including weekends and public holidays when required?
- Do you have experience in customer service, operations support, or handling customer inquiries?
- If selected, when would you be available to start?
Work Location: In person